Imperial Pools Inc.

We are sorry you are having a bad experience with your local pool company. However, we are a manufacturer and do not sell direct to consumers. In defense of your local company, since the Pandemic the pool and spa industry has had many challenges with raw material supply, outages, extreme high demand and shipping delays. This is not only with your local company but nationwide. Please view these articles: https://imperialpoolsb2b.com/cmspage/news/industry-intelligence/

Cloudy pool water can be caused by several different factors or conditions, however the most common ones are below: 1.) pH of the pool water above 7.8 will cause cloudy water and is very common after rain storms or with pools that use salt water chlorine generators. 2.) Low sanitizer levels (typically chlorine) will allow the water to become cloudy very quickly with pool use or high heat. 3.) Poor filtration. If the filter is older or in need of service it will not properly clean the water. 4.) Operating time of the pool is too short. In the summer pools should run a very minimum of 12 hours per day during daylight hours. More specialized, albeit very common, is the presence of Mustard Algae. Mustard Algae comes in many colors from yellow, orange, brown, green, gray etc and is characteristically light and wispy when you go to brush it or vacuum it. It is impervious to regular algaecides and chlorine. The most common source or infestation are trees and plants in the area