Massage Envy

Category: Massage spa

Address: 2141 Essex Rd, Williston, VT 05495, USA

Phone: +18028790888

Opening hours

Sunday: 9AM–6PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–7PM

Reviews

Julia Buffo

Aug 9, 2022

I got close to a therapist here that has since left. She opened up about consistent gaslighting and emotional abuse from managers. I believe the one in particular was Morgan. She was dealing with a hostile work environment (an older male therapist) was being threatening on the regular to her named Tom. When she brought it to her supervisor all she said was "I've never seen him do that." I'm following her to her next space. They pay their therapists laughable wages, take advantage and have incredibly confusing packages that ultimately make you pay more. If you love a therapist here get them to leave and see them elsewhere. I've truly never seen such horrific treatment of employees in my life.

Andrew Hathaway

May 5, 2022

The staff are generally great, the policies and membership are awful, designed to take your money. I had a membership and gifted my girlfriend an hour and a half, when she arrived they made her pay or were going to charge my account for a late cancelation fee (money not taking my hours). If you still choose them bear in mind, and it's not anyone's fault, but there's also only about 7 therapists so there's no availability unless you book a month or two in advance. In a year I only had 4 massages that were covered by the membership because I couldn't ever get in (partially my fault because I wouldn't take off from my 9-5 to go).

Sabrina Farrar

Apr 27, 2022

I booked a 30 min tension massage for my boyfriend for his birthday. He went today around 2:50 and received a massage for 15 mins maybe and was pressured and asked why he only booked that for an appointment. Also was bombarded into getting a plan and asking if he wants to upcharge during his experience ( that's not relaxing.) . I was hoping for a somewhat relaxing experience for him. But it didn't seem that way at sll Hope this information helps everyone out. Have a great day !

Alyssa Hammond

Apr 1, 2022

Very disappointed in the lack of customer service. No notification of my appt being canceled and when I showed up they told me no one was there to do my massage. Online it still had my appt scheduled to which they said they didn't want to cancel it online because they were waiting to hear from me. But never got a call. No offer to reconcile either. Will not go here again.

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Questions & Answers

How long is a facial?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Sep 15, 2021
Massage Envy | Aug 16, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Sep 15, 2021
Massage Envy | Aug 16, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Sep 15, 2021
Massage Envy | Aug 16, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Sep 15, 2021
Massage Envy | Sep 15, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

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