Best Buy

Category: Electronics store

Address: 6595 Strip Ave NW, North Canton, OH 44720, USA

Phone: +13302440639

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Sarah Crihfield

Jul 14, 2022

I had ordered a washer and dryer bundle, the washer showed up with scratches on both sides of it. Tried calling Best Buy for the past 4 days to be told someone will call you back. The customer service is horrible….

Emily Ruschak

Jul 12, 2022

Absolutely terrible service. Bought a computer and it had to go be repaired. I bought the full protection plan and total tech service. I got an email telling me my device was eligible for an exchange because they could not fix my computers operating system. When I spoke to the representative that initially took my computer before sending it for repair, they told me this happens often with the HP and if the operating system could not be repaired I would receive a full refund. An actual refund of the cash value not a store credit. When I finally got a hold of someone at Best Buy after going through customer service several times to try and request a call back, the manager told me they could only issue a store credit and I would still have to pay for my computer that they could not give back to me and they didn’t know if they even backed up my device before sending it off. This computer was my primary computer so the back up is critical. I have requested a call back several times and the store refuses to call me back at this point. The manager I did speak with said he would call me back that same day after he had spoken to the representative I worked with in the store and he has yet to call me after several business days. I am still in complete limbo and have no idea if I am getting anything back at this point. I have tried calling corporate and they send me two more customer service agents and they could not even find my order so that was useless. The representative gave me an extension and said to call back the same number he called me from and there is no option to even enter an extension. I am out almost $1500 and no one will call me back. The worst service I have ever experienced. To add to this, apparently you can’t even call the store that you bought your device from and you were automatically routed to Customer Service agents. So even if I wanted to I cannot call my local store and speak with the manager but instead have to continue requesting callbacks which they are ignoring at this point. All I want is my money back and no one is willing to help me.

Jacki Pineda

May 5, 2022

Went in to purchase a new smart t TV. Found what I wanted. Sales person was very helpful and did not push me to purchase more than what I wanted. Got the total tech package. They will deliver and set up my new TV and haul the old one away. Will update this after delivery!

Carl Bliss

Mar 31, 2022

Nice selection of products at reasonable prices. I tried to get someone to assist me as I wanted to buy a laptop that evening. It took way too long so I walked to the store next door and was greeted by a friendly person in less than a minute. So I purchased the laptop elsewhere. I think this store has enough business that they don't care about Customer Service. I would recommend shopping around.

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Questions & Answers

Does Best Buy have any employees at North Canton Ohio ?

D. Moyer | Dec 30, 2018
Road Rage | Dec 31, 2018

I walk in with a Air Horn

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Does Besy Buys have cd towers in stock?

Patricia Cargnel | Dec 30, 2019
Chris Lowry | Dec 31, 2019

They should at least that one should

Does best buy sell music?

Jill Snell | Dec 30, 2017
Tuan Duong (Tuanoe) | Dec 31, 2017

They sure do

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Can Best Buy in Canton remove a malware from my Mac?

Michael Finley | Oct 30, 2021
Jeffrey Mishler | Oct 31, 2021

The Geek Squad in Best Buy should more than be capable of removing most malwares from your PC.

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Is there any place that buys tvs

Johnnie Roberts | Sep 30, 2021
DB 122333 | Oct 1, 2021

Pawn shops

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What are the Covid safety practices like here?

People are asking | Apr 3, 2021
Martino Popa | Apr 4, 2021

Standard COVID practices in place. Counting customers, barriers and masks required.

Can I sell back my tv

Bionca Graves | Dec 29, 2020
Icarus | Dec 30, 2020

More than likely not, you can return it if it is within their return policy time and have the packaging and reciept for it

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How can i talk to a store manager at North Canton Best Buys? I need to have name and phone number. The geek squad is useless and i can’t get repairs done

Kenneth Loy | Dec 29, 2020
Michael Morris | Dec 30, 2020

Try calling the store directly and ask to speak with a manager

Does anybody answer the phone at Best Buy?

pats lyons | Dec 29, 2020
Brandon Pittman | Dec 30, 2020

No!!!! Had to do everything on line!

Do they repair 3ds?

Pp L | Dec 30, 2019
Jimmie Bowman | Dec 31, 2019

Call them and ask

do you have a memory card reader that simply plugs into a samsung tablet - or a hdmi cable that connects a sony handicam to a samsung tablet

David Johnson | Dec 30, 2019
David Levering | Dec 31, 2019

I'm not sure if it's available at BB. I would check with amazon. I took a quick look at Amazon.com and it looks like they have a cable

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Purchased KitchenAid double oven in 2019. After Thanksgiving ran the self cleaner. There is now discoloration between the glass windows on the door. How to I restore the glass to become clear/clean? I cannot find a way to reach between the glass.

Peggy Range | Dec 30, 2019
Mrs Derwacter | Dec 31, 2019

Maybe check the manufacturer's website. They may have Q&A there that may help you! Or an 800 number that will be able to help as well. (On a side note, I think you were my 8th grade English teacher! So so many years ago!) 😁

Can best by fix broken phone in how long do it take

Loc Mom | Dec 30, 2019
Mason Fallot | Dec 31, 2019

If you have apple care, otherwise no

Are Galaxy buds sold here

Julio Sica | Dec 30, 2019
Kaitlyn Britton | Dec 31, 2019

They are.

Do they answer the phone ?

Deborah Postlewaite | Dec 30, 2019
john hoyt | Dec 31, 2019

My experience with Best Buy has been the absolute best ever.

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can i get a modem and internet here

Roberta Kent | Dec 30, 2019
David King | Dec 31, 2019

Cable modem yes, not sure about service

Is the Oculus Rift S in stock?

FatCheese0 | Dec 30, 2019
stacy ryan | Dec 31, 2019

This is google, you will have to call the store to ask product specific questions. Good luck!

Do you have ink cartridges for a Dell 313w or comparable? The past two I have bought from Dell are dried up before I can print 20 times...they tell me my printer is obsolete and I will not be able to get cartridges from them,

mamawb Tester | Dec 30, 2018
Jacquie Rabbit | Dec 31, 2018

Type the ink cartridge info in the Google search bar, then physical and/or online stores that carry it may pop up for ya.

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Do they do Military Discounts on new TVs purchased from this location?

Riley Miller | Dec 30, 2018
Ken Heil | Dec 31, 2018

Thought so but you really should contact them to ask.

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i am looking for a charger for a 2013 samsung notebook laptop do you have that available in the store ? the model number on the back of the laptop is as follows - s/n : JE8091RD700663X

Eric Troyer | Dec 30, 2018
Dark Side | Dec 31, 2018

Android charger generic can be found at most stores like family dollar, general dollar, 5 and below ...etc.

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do you fix broken Iphone 6 plus screen

Wallick Hairstyling | Dec 30, 2018
Cathy Smith | Dec 31, 2018

Googled it. Says selected stores do offer fixing phone screens

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Why is it that my Roku tv wants 70.00 for activation. It seems to me I should have been given that information before I bought it. I wouldn't have bought it.

Alicia Pieper | Dec 30, 2017
josh argabright | Dec 31, 2017

I have a roku smart TV and no fees we're required to activate it

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How do I learn about my points from a purchase.

Diana Decker | Dec 30, 2017
Ken Heil | Dec 31, 2017

Log into your account to view. If not there add the transaction, instructions on site.

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iPhone 8 price

Bimbo Calhoun | Dec 30, 2017
Mark Quigley | Dec 31, 2017

Way way too much

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