My Handy Craftsman Inc.

Ian McCook

This review would not have been published if it wasn't for $188. This contractor has lost my respect over being non-responsive and not returning my messages after we learned that we have overpaid him by this amount. Thus you get to read my review. We would not hire this contractor again, and my recommendation would be to proceed with caution. You will be asked for money up front, and request for payment will come fast and furious with the expectation of "I will be there tomorrow to pick up a check" the day that the work is done and before you have had the chance to review the work. As long as all goes as planned, you will get along fine, but while the contractor pays lip service to making the customer happy, in the end we found that there was a change in the relationship when we expressed items that we were not satisfied. We had work that would have been completed without proper permits had we not pointed out to this licensed contractor that the permits are required. The owner doesn't communicate well with the workers, and thus don't expect items that you are report that do not meet expectations to be communicated, you will need to do that yourself. We had work completed that we were satisfied with the results, and work done so poorly that we will be embarred to have seen by others. On a positive note, the workers were clean, polite, and I believe overall wanted to do a good job. We parted ways with the contractor, reaching the point that we were not happy with the quality of the work. We had more work to be completed but will not be moving forward. In the end, we received a final bill, paid it, then received an "updated final bill". We reviewed, realized that not only was the second final bill incorrect, but we had been overcharged with the original final bill. Thus we reached out, but have not heard back from the contractor demonstrating an overall lack of character. Hopefully, if you decide to use this contractor, your experience will be better.

Robert Canario

I didn’t actually receive services by this company. However, based off their website and the services they listed, I called them asking for handyman services and the gentlemen who picked up the phone, stopped me in the middle of my request and told me they don’t do that kind of stuff and that they are a contractor and hang up. Hanging up on anyone is very rude for a company, especially when I could have become a potential customer who might need renovations in my house in the near future. Many people can do what they do and most likely offer better customer service.

Melissa Brown

My husband and I are so pleased with our experience with My Handy Craftsman for our master bathroom remodel. Michael was so responsive to all my questions from the time I reached out for an estimate. I emailed him many times with questions and he always replied promptly. David was our craftsman and was a pleasure to work with. He was very professional and did impeccable work. Everything he did was done perfectly. Michael came to our home to check on the progress of the remodel and to make sure we were happy. The bathroom was completed in the time frame given and turned out beautifully. I highly recommend this company. We had an outstanding experience!

Julie O'Hara

Excellent job on phase 1 of our project. I cannot wait until Phase 2 starts!