Whataburger

Category: Restaurant in Saginaw, Texas

Address: 5455 Blue Mound Rd, Saginaw, TX 76106, USA

Phone: +18176264953

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Brian Diego

May 12, 2022

Only complaint. Get a cone to close the second lane in the drive thru if you're going to have people merge into one lane or close the lane. I'm not the first one to point this out in the reviews. People are not friendly about letting someone in front of them in line. Even if they ordered after someone. Other than that staff is friendly.

Kimberly Axsom

Apr 27, 2022

I get that you are busy. What I don't get is the fact you have a huge line in the drive-thru and only have 1 lane open. I sat in line 15 minutes with no movement. So with no indication that the other lane was closed, I went to that one. Waited 5 minutes, about to drive off and someone answers. This lane is closed, I can take your order but you have to get back in line. I drove off, I am not waiting half an hour probably longer just to get my ordered food. I went to McDonald's. I was out that drive-thru in less than 10 minutes 🤣. Put a sign up or a cone and say the lane is closed or something. Put a

Joshua Suitt

Mar 14, 2022

This is officially called laziness 2 employees chillin in the dining room during business hours. But a customer cannot come in drive thru is open so we are not understaffed just plain lazy

Eulalia Woodley

Jan 2, 2022

Literally finally opened two days ago, went through the drive thru, the guy kept saying “anything else… anything else” like yes I want those to be combos not just the burgers. Then we asked to ketchup & got no ketchup at all. There were three cars in the drive thru so I don’t know why it took me 45 mins to get my food. Or why I couldn’t get what I asked for. My order wasn’t right at all. Horrible rude staff. Starting to hate wataburger so much because every location has the worst rudest laziest staff in the world. They don’t care about their jobs. Never going back. Liberals ruined everything that was once good. Thanks a lot.

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Questions & Answers

Hair in my burger What a discusting service

Educate Yourself | Feb 8, 2020
Yasir Salim | Feb 9, 2020

Yes the customer service here got a bad attitude

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Everythime I come here I deal with horrible customer service today I waited 15 minutes for a number 1 because they forgot my order everybody in the first line that came after me got there food in a timely fashion and left why?

Shanice Smith | Jan 31, 2021
Terry | Feb 1, 2021

They know who you are & that's why you get the service you get. You've been tagged by the Whataburger bad customer service demon. It sucks to be you!

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