Monro Auto Service and Tire Centers

Justin McBride

I had my vehicle inspection completed here last year, reluctantly. I purchased my vehicle in North Carolina and had lived in Vermont prior to moving to New York and passed all my inspections. I was informed that I needed my tint removed on my front two windows which I obliged and expected. Although what transpired was a fiasco that made me wished I had chose a different location for my state inspection. I was informed that they could removed my tint for me and complete the inspection. However, my two door handles were damaged and the passenger interior was damaged. Also both windows did not properly work afterwards. The associate was dishonest about the whole situation and the manager and owner I believe created a bit of friction, as if I should have never had the tint on in the first place. To which I have already explained my situation. They agreed to fix the interior and attempt to fix the windows so that they could properly move up and down. My windows still do not work the same as they did stock and I wish I had never gone to this Monro. I have told anybody and everybody in my contact to avoid this location and potentially any affiliates due what I had experienced and the absolute dishonesty. The whole ordeal took approximately a month, to which should've been a simple state inspection.

Vicki Earing

Had oil change on 08/31/22. Associate was polite, helpful & efficient and didn't try to get me to purchase anything extra or unnecessary. He fit me in at a time that was convenient for me.

Jeremy F

Went in for a brake job and my mechanic in RI had to replace front rotors in 2 months. My parking brake would not engage after their service. They also attempted to up-sell on tires and replacing my whole exhaust for one simple patch.

Mark Freedman

My mechanic was wonderful found and fixed my car to make her better.