Verizon Authorized Retailer - Cellular Sales

Dayan Bittencourt

I visited this verizon store to do a simple phone upgrade and due to the agent mistake it cost me to spend 2 hours of frustration on the first visit and another 3 hours of more frustrating on my second visit. I did not get my upgrade done and had to cancel my deal and left.

Santiago Martinez

Jeremy helped us set up an account and Ahmad also helped. Thanks a lot. 10/10

Jessica Davis-Zadwarny

If I could give 0 stars I would. Purchased a new phone from this location. Salesman/Manager (Michael) charged me a setup fee without my knowledge which I had the option to decline had he asked. When I later brought it up he said he “had to make his numbers.” His description of the phone I purchased was incorrect and in fact tried to sell me on a more expensive iPhone for a feature I wanted. When I realized the phone I purchased had that feature at a better price he shrugged his shoulders and said he is “a Samsung guy.” Phone is junk (iPhone 13) which isn’t the stores fault but just adds insult to injury. On top of that Verizon has attempted to change my plan every month, in the middle of the month, to a more expensive plan without notifying me, requiring me to call and go through the hassle of working it out with an agent every time. Would not recommend this store if it were the last store standing. Highly recommend a different carrier.

Nicholas Parsons

Never have we received such great service from a wireless sale consultant. We usually dread coming into phone stores because it can be such a hassle. Jerlyn better known as “J” was extremely helpful, her knowledge and professionalism not only made our experience smooth but also enjoyable. Everything was perfect perfect perfect! Thanks again J!