Matanuska Electric Association - Wasilla Office

Robbin Muninger

I have discovered the reason for the soaring prices of this monopoly of a company. They don’t charge for actual usage, they charge based on an average they refuse to share the source of. After my research I discovered I was being charged exactly double what I was using. Just take a pic of your meter around 12am for a few days then compare to what the bill says when it breaks down daily usage. TO REPORT THIS ABUSE 1) notify company 2) report to consumer affairs 3) office of public utility counsel 4) public service commission 5) state reliable entity 6) attorney general. Then move to federal level 7)North American electric reliability corp. 8) utility regulatory commission and finally 9) federal regulatory commission. This company needs to be taken all the way to 9 by each one of us. They will be in very real trouble, fines will occur as will refunds. I’m hoping a class action suit will soon begin.

J Na

Power goes out every few months for several hours minimum, if not days. Expensive as hell already and rates keep rising? For what exactly??

eyes O

Absolutely worst electric company I have ever interacted with before. If I could use anyone else I would.

Priscilla Fitzgerald

I tried at least 5 times and I got hung up on every time . Poor customer service!