Empire Visionworks Northway Plaza

Category: Optometrist in Queensbury, New York

Address: Northway Plaza, 820 Lake George Rd Route 9, #1308, Queensbury, NY 12804, USA

Phone: +15187451200

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–6PM

Reviews

Mia Canale

Aug 22, 2022

Staff are friendly and professional. Amanda and Dr. Jarrett are fantastic!

Peter Johnson

Aug 20, 2022

I've been wearing glasses since 2967 and this was the most informative and in depth exam I've ever had!

Kevin Altman

Aug 3, 2022

They never answer their phone!!! Three straight days waiting on the line for up to an hour with no answer. This is completely unacceptable. I was told to email their Customer service email... It is now Day 6 and I am awaiting a response.

Catalina

Aug 1, 2022

I arrived at morning, just to look at the sunglasses session, I was walking and a rude blonde girl stopped me saying I have to wait in line, after 20 minutes waiting another girl asked me and said, you can go and watch.

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Questions & Answers

does empire vision accept Fidelas insurance

Laurie Donaldson | Dec 19, 2021
Michael Wolford | Dec 19, 2021

Yes they do

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Do they accept. Medicaid

michael smith | Sep 15, 2020
michelle vanderwerker | Sep 15, 2020

I have fedilis Medicade and so does my daughter accepted mine

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Do they take Fidelis medicaid?

Catherine Moore | Sep 16, 2019
DOGMAN Encounters With Jeffrey Nadolny | Sep 16, 2019

Yes the do and have glasses covered by fidelis as well and a good selection

Do you take Humana?

Jacqueline Cory | Sep 16, 2019
Kora Dake | Sep 16, 2019

They take hundreds of insurance. I have fidelis which moat above glensfalls do not take. So i imagine they do! Plus they offer great service!!

Do they take cdphp Medicare mho

Joan Mitchell | Aug 25, 2022
Empire Visionworks Northway Plaza | Sep 1, 2022

Hello Please give us a call so that we may assist!

Do I need an appointment to look at eyeglass frames? Already have a script.

Tom King | Aug 25, 2022
Empire Visionworks Northway Plaza | Aug 25, 2022

Hello Tom! No appointment needed to purchase.

whats going on with phone service? human contact is requested,not automated phone tag.

Gypsy Ghost | Aug 16, 2022
Joe Cole | Aug 16, 2022

They accept walk ins

Do they take walk ins

Kim tifft | Jul 17, 2022
Sharon Bortell | Jul 17, 2022

Yes

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Does Visionworks accept United Healthcare Medicare Choice Plan 3?

John Sahler | Jul 17, 2022
Phoenix Makavelli | Jul 17, 2022

Don't waste your time going there, they are terrible at their jobs and the absolute worst customer service. They tied up close to $600 in my money and they messed up the same contact orders THREE times and the third time they sent me two boxes of contacts for one eye after waiting a MONTH for new contacts and stuck using contacts far past their expiration date thanks to the incompetence of their staff and online service as well. Good luck trying to get ahold of anyone anyways, they never answer their phones and I've witnessed them ignoring multiple phone calls while in their store!

Do I need appointment if just picking new frames?

pamela shovan | Jul 17, 2022
Shannon McDonald | Jul 17, 2022

Yes you can just walk right in but for the exam you do need an appointment but it's in the same week or the following week they are really good and very friendly

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Is there a way to schedule both of my kids and myself an appt? I'm trying to do it all in one day/shot, but when I call nobody ever answers

Nathan Hill | Mar 19, 2022
lynn galloway | Mar 19, 2022

Yeah they aren't the quickest to answer the phone. Unfortunately you have to keep calling or go on website to set appt

Do they take eye med insurance

Michelle Pinkowski | Sep 15, 2021
Empire Visionworks Northway Plaza | Sep 15, 2021

Hi Michelle! We accept hundreds of insurance plans. Our best advice would be to contact your local office or your insurance plan for more details.

Is Medicare/ Humana an accepted insurance

Trish Reynolds | Sep 15, 2021
Empire Visionworks Northway Plaza | Sep 15, 2021

Hi Trish! Unfortunately, we do not have a fill list of in network providers. Our best advice would be to contact your local office or your insurance provider for more details.

Do they take Medicaid

Stephanie Lane | Sep 15, 2021
April Stewart | Sep 15, 2021

I have cdphp medicade and I go there call and ask they are very helpful

Need appointment to have glasses adjusted? Couldn’t get thru on your phone line to ask.

Kathy OBrien | Sep 15, 2021
KIM S | Sep 15, 2021

I have been able to just walk in

Do they do eye exams on Saturdays

Rosemary White | Sep 15, 2020
Wendy Savage-Waddell | Sep 15, 2020

I think they do

Is there a doctor on site?

Louise Martin | Sep 15, 2020
Patty Sabo | Sep 15, 2020

Yes, but I was told they do not work past 6pm although they are open until 8pm.

If I were to buy glasses without an eye exam but have a prescription do you except a flex benefit card I have Davis Vision for my insurance

Annie Stevens | Sep 16, 2018
Debbie Bylo | Sep 16, 2018

They do accept Davis Vision as well as FSA and HSA cards. I'm would judt verify with your FSA as each plan does vary. Hooe this helps!

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