Chipotle Mexican Grill

Raymond Ryan

Today Wed July 13, the ice dispenser was broken. No sign whatsoever. The checkout person said, "well she just filled it." 4 other people were not able to get any ice either. Finally, 1 of several front of house people came with "another" bucket of ice to further "fill" the ice hopper. Still no success actually dispensing ice from this dispenser. It's just a hopper with an open and close flap ... how hard is that? It's not making anything at all. Then another fellow with a ladder and a scoop / cup / bucket system started to empty the hopper of water. I left. I hope he doesn't fall. This place needs better management. Where's the boss? Where's the instructions to staff not to sell soft drinks with a non-functional ice dispenser? Ugh.

Elizabeth S

The food has been great every time we’ve come here. Great portions and delicious! I recommend the chips and queso dip. Dine-in or Takeout. The people are always polite. We always forget about the online order service, which is probably convenient to people who remember it. Lol.

George Bales

Consistently best chipotle in Ohio and KY. Timely and great online order quality. Made like you were standing in front of the team. Keep up the good work.

Eli Lynch

Every day they’re out of something. Don’t know how you can be out of chicken and lettuce consistently it’s amazing actually. Food is cold 3/4 times I go there and honestly if you can avoid going there I would because the chances of your order actually getting made the way you want are slim to none. Completely understaffed and terribly managed, no other chipotle I’ve ever been to has fallen as short of the mark as this one