Address: 4915 Waters Edge Dr #275, Raleigh, NC 27606, USA
Phone: +19192683351
Sunday: 10AM–5PM
Monday: 8AM–6PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 8AM–6PM
Saturday: 10AM–5PM
Jennings Cheek
Was great experience, I was nervous going in at first, but is soon as I join the class, I felt comfortable, the teacher left plenty of time for questions, I will explain every detail to us thoroughly. The time on the road was great we had a great time, we talked and it was very comfortable. He started me off with less crowded roads, and then we gradually worked up to higher speed, very great experience, very highly recommend it Many thanks Safely Driving School!!!!!
Meredith Dockery
My son completed the online portion of the class and passed the test. This test was via a Google Document. My son received a text at 11:27 PM on a Sunday night stating 43/50, he had passed. The date for the eye exam was scheduled for 8/16. School began on August 15. I sent an email dated July 28 with my concern. I texted Ash on 8/16 to follow up. We were told to go to the DMV for the test as a walk in. Had he answered my email, my child would not have missed school. When scheduling behind the wheel, I was sent dates. Unfortunately, that dates had conflicts so I reached out. To expedite the process, I offered dates in September and October. Ash called and was very rude/mad. He told me all dates were booked in September and October; I asked about November. He continued to argue. I asked if I could take the records to an alternate school for the driving portion. He said no, my son would need to take the entire program over. I had already paid an huge fee at this school. Ash said he would refund the money to take the entire course, including classroom time, elsewhere. Once speaking with other schools, I was informed a SBTS800 form would allow for him to move to behind the wheel training. While offering the refund seemed like the school was showing a meniscal amount of professionalism and integrity, it was actually calculated retaliation on the part of the owner. Now that he processed the refund, he claims he cannot file the form. This school needs to be held accountable for miscommunication. Hours offered for behind the wheel need to be clearly presented prior to booking since it requires some children to miss school, the owner needs to know the processes in the county, conduct business in a professional manner and come into 2022 with up to date testing standards. I need to have an option to get the SBTS800 form so my child can complete the behind the wheel requirement with a professional school that does not require missing school. The owner intentionally misrepresented the process of the county by claiming the course would need to be repeated, with direct retaliation being the goal by offering a refund. I too have the text messages. You offered two dates. That is it. I did voice concern with a new driver in rush hour. You forced a refund and knowing the form mentioned above could be sent to a new school. This is the direct definition of retaliation. There was one day you offered 5-7, which was a Saturday. I asked repeatedly to look at November to which you replied, "I do not work for you." I also invite anyone with questions to reach out directly. The biggest issue here is your company is lacking in relevance by using an antiqued system for testing, unprofessional texting a child at 11:27PM with test results while never sending anything official to the parent and forcing a refund because you stated the course would need to be retaken. The refund offer was not in good faith or in respect to come to a resolution. That is the issue, not the dates. It was retaliation. I have notified the BBB and the DMV Board of Directors for Driving School regulations.
Larry Lane
Preparation was great in class and the driving portion they worked with our schedule. Everything explained even when I needed more clarification. Jennelle is very upbeat and positive and our son learned a lot and comfortable with driving. Would recommend!
Ben Bozzo
Excellent experience, learned everything I needed to ace my permit test. And most importantly I learned the details of how to drive and the laws of the road. Excellent school with brilliant instructors.
Thanks! Your review is awaiting moderation.
Now,
Hi Thanks for contacting us, you are welcome to sign up on line with the hours you like If you have any questions please feel free to contact me Regards Ash 919-268-3351
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.