Spectrum Store

Category: Internet service provider

Address: 5446-A New Hope Commons Dr Space 11, Durham, NC 27707, USA

Phone: +18884067063

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Miguele433ees Jacobo

Sep 11, 2022

Tha lady at the store was very helpful And knew hiw to fix our request . Thanks

Kula Sackey

Sep 11, 2022

Extremely slow service. Expect to wait a long time before you can speak with anyone.

Umit Gunes

Sep 10, 2022

Waiting time is too long.

Maya Guha

Sep 9, 2022

Spectrum, please fire whoever you have managing here and appoint someone who understands how to manage busy stores that require wait times and specialty services. The way this store is laid out and how employees are taught to work together is disappointing at best. Also turnover time for customers is disappointing as well. Maybe better employee training as well. My experience made me want to switch providers just on principle.

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Questions & Answers

Where do I return a modem?

Pat McInerney | Aug 15, 2022
ninja syn | Aug 17, 2022

You can return it at the Store[appointment recommend] or drop it off at any UPS Store in the US.[No cost at all, UPS will box it,label it,ship it back for you. I hope this help!

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Just got a spectrum phone can some one help me set it up right ? I'm having trouble

Carol Bigley | Dec 18, 2021
August Wood | Dec 18, 2021

We got our phones last week and the young lady did it all in store for us. From past experience most cell phones should walk you through step by step if the company activated the phone at purchase. If it don't maybe go back in to the store or call customer service(from a landline maybe) and see if they can help. Good luck.

Open on Sunday

Ruben Jacome | Sep 14, 2021
Linda Johnson | Sep 14, 2021

Had a long wait! If it's your first time going there, you won't know to sign in. We just stood there a while until another customer told us we had to sign in, but no employee said anything til much later as far as people needing to sign in. Two employees came back from lunch and that definitely helped, but the wait was long and people that came after us got called first. Maybe they had an appt????

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What's the name of the tall blonde fellow with the horrible nasty attitude? I see him mentioned in a couple reviews and just had an awful experience with him.

Nunya Beznis | Sep 14, 2021
Daphine Bradsher | Jan 17, 2022

Zip 27705 the closest spectrum store

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