Holiday Inn Express & Suites Seattle North - Lynnwood, an IHG Hotel

Hollie Brown

When I arrived I was told by the front desk they were short staffed so my room wasn’t ready- no big deal, I understand being short staffed and not their fault. My room was ready by 5 pm, again, I wasn’t upset at all. When I went to my room, the carpet was dirty, I could tell it wasn’t vacuumed, the bathroom had hair on the toilet and urine spots on the toilet seat. One of the comforters had a dirt shoe print on it. I found 2 long hairs- not mine, in one of the beds under the sheets. I didn’t complain which was my fault, since the front desk lady seemed overwhelmed. I would have gladly waited longer for my room to actually be clean. It was very disappointing, I didn’t sleep well because I just felt dirty in the room. I love staying at Holiday Inns and will speak up next time and at least ask for clean sheets

Zeeshan S

We had a very bad experience at this hotel. 1. As soon as we came to our room, there was a terrible / old basement smell. We were told that our room will be changed soon and at mid night we were woken up and requested to move, which of course we didn't as we have already unpacked everything and were sleeping. 2. The bathroom tub was poorly repaired and you can see the stains all over the tub. Also were missing the shampoo with the shampoo stand left open. 3. Found a long hair in their breakfast and showed it to the front desk person. She just threw it in the garbage with an apology. No one ensured that the rest of the food is hair free. 4. Skeleton staff and no one to deliver anything to your door or clean the (only) elevator.

John Monk

This hotel has east access on and off Interstate 5 but up on the hill, and just far enough away thay you aren't bothered by the freeway noise. The room was pretty basic, and the parking seemed ample. We were worried about having a room directly behind the elevators, but surprisingly, I did not even hear it at all. Breakfast in the morning was a plus and I wanted to take the automatic pancake machine home with me!!

Kathy

Positive: The amenities! Pool, lobby with tv¿s & breakfast were amazing. Negative: Apparently you have to let staff know in advance if you want your room cleaned/refreshed. When & why did this change? I was upset after being gone all day to come back to a room with trash & wet towels from the night before (we had pizza) & showers in mor