BECU credit union

Gil Ramos

Place is terrible, easily worst bank I’ve ever worked with. I waited hour twenty minutes yesterday to try and open account but had to leave because my lunch break was way past so I came back the next day waited an hour missed my whole lunch and they still couldn’t help me it’s a joke please never step foot In just poke your head around and it’s all sad expressions those no service and their wifi is trash do yourself a favor and go anywhere else

Seth Chatterley

Mediocre customer service. I had to go into a branch to reset my account because it got locked out. The associate was unable to reset my password and said that they needed authorization from a team member to get it reset and told me to wait. After waiting 30 minutes with no update from them, I got up and left.

Micro

Smaller BECU but very efficient. Only Two ATMs inside with 1 large 24 hour one just outside. Staff is very knowledgeable and friendly. Hand sanitizer located next to ATMs inside. Street parking only.Thank you so much for your kind words, MicroBritten. We really appreciate you taking the time to share your experience with us. We value our members and look forward to continuing to work with you. Thank you for being a member.

Contact Contact

Sad I chose to bank here and won’t be for long. The customer service is horrible. No communication or greetings. Just cold and hard. The employees need customer service closes badly . The lady who helped me didn’t even talk to me after I …We would like to thank you for taking the time to leave valuable feedback and we apologize for the experience detailed in your review. We understand that you may be frustrated, and would appreciate it if you could give us the opportunity to speak with you. Please email BECU at [email protected] and provide your full name and phone number. Thank you.