PetSmart

Tracey W.

Love and trust the Petsmart Hotel. I use the hotel for my 2 small house broken and pad trained dogs on average once or twice per year, anywhere from a 4-10 day stay. Not a lot, however, this is consistent over ten years in particular for one dog that is 12 years old and my littler dog who is 7 yo. That said, in 10 years, on the post hotel surveys I copiously fill out with comments, I never have had a follow up call or email from from Petsmart Corporate or whomever is reading these or processing these responses. I’m now asking “Why not?” All these post-stay surveys I complete after every single stay, with detail and an inquiry and not one Petsmart contact to respond to me. Kind of frustrated with this. But I do always speak highly of the hotel when referring coworkers, friends or neighbors. Have not had any dog distress after a stay which is peace of mind for sure to any pet parents.

Derrick Bray

Miss Kiddy was in Kat Paradise!! & So was I. "Thank You"

robert walker

Good place for pet food and supplies, tou can bring your dog with ya!

Kelli Walker

Their staff is so friendly! I love going to the Folsom petsmart!