Address: 101 Creekstone Blvd Ste 101, Franklin, TN 37064, USA
Phone: +16156561859
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
amanda newman
I'm sorry to have to post a negative review but I feel people should know what they are getting. Avalon was ordered by my mother's pulmonologist because she is at stage 4 of COPD. We didn't realize we could have shopped around for a hospice provider so we signed with Avalon. Mom's pulmonologist will be getting a call from me after I post this. Avalon was unorganized and short staffed from what I could tell. One nurse left off the medication list for the pharmacy one of my mother's medications that is extremely important. The medication was a high dose of antidepressant that should never be stopped suddenly (cold turkey), but that is what happened to my poor mother. I noticed a sudden change in her personality and cognitive ability but didn't know why. I was told by hospice it was just the progression of the COPD. Also, I text another nurse at hospice to tell her that my mother was having signs of a UTI and that I felt like she needed to be started on an antibiotic or someone to come out and do a test but she told me to tell her to drink more water. Well she ended up going to the emergency room where she was started on IV antibiotics for a serious UTI. Avalon discharged her which is the BEST thing that could have happened because we have now found a new and better hospice group. Hospice is hard enough to handle but this experience with Avalon has been almost unbearable.
Janet Dixon
Thank you for giving us Tim Brasher's back, it's been a pure blessing. Now if we can get the doctor to listen to what helps his pain, we can go to 5 Stars. No more morphine increase.
Matthew Lane
10/10 would recommend this place, Great Staff that we're extremely knowledgeable and kind.
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With pain and symptom management, as well as education and support, hospice care allows patients and families to focus on what is truly important When Life Matters Most. It is a unique health care approach in which the patient and family are the focus, not the disease. Hospice care helps patients and their families make the most of the time that remains. Hospice is a team of specially trained health care professionals caring for the patient and relieving anxiety for the caregiver/family. Our hospice support team helps patients and families with pain and symptom management, social, emotional, and grief issues. Hospice brings comfort and quality to the remaining months, weeks, and days.
Hospice care is for people who have a life-limiting illness with a life expectancy of six months or less, and have chosen to focus on comfort care over treatment. Hospice works with the patient and family to develop a plan of care specific to their disease and individual needs. Eligibility criteria includes frequent hospitalizations, progressive weight loss, deteriorating mental abilities, frequent infections, and/or an overall decline in condition.
We provide clinical excellence with dignity for our patients and families. Our clinicians have recently undergone specific COVID-19 training and are prepared to give exceptional care wherever you call home. Rest assured, we are taking every precaution to protect you and your loved ones from the spread of the virus. Our first priority is the well-being of our employees and the patients and families we care for every day. We continue to monitor developments with COVID-19 and recommendations from the CDC. We have established the KAH Virus Response Committee (VRC) and a COVID-19 Task Force to manage the fast changing environment from both clinical and customer perspectives.
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