Best Buy

Category: Electronics store

Address: 1000 W 78th St, Richfield, MN 55423, USA

Phone: +16128613917

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Ryan Bredeson

Jul 12, 2022

Has good stock and lots to choose from. However, it is aggravating that there is all of these experts for certain products, yet not one expert in the photo department. There isn't even a job posting for it. When you ask for help, they ask you to Google your question. Put up a job posting for your photo section to drive sales. I'd even volunteer to do it.

Nicole Nyarko

May 25, 2022

This is my neighborhood Best Buy and I recently used the service area to have my remote start installed in my Honda. Today I had to go in to visit the Geek Squad counter and have my elliptical bike replaced due to a broken pedal. The young man who helped me did a great job managing the complexity of the return and replacement without costing me more money since the original purchase was made by a friend as a Christmas gift. He was able to get it replaced and got me an appointment scheduled for the home reinstall and removal of the faulty bike within a few days. That's great service because I ride daily for fitness. I couldn't have asked for a better outcome. My hot girl summer body thanks you so much, Tim!!!!

Karthik Viswanathan

Apr 18, 2022

Bought a washer and dryer with install. The install was done wrong: 1. The drain hose was not placed into the drain properly. If I didn't catch this, a flooded home would have been on the cards. 2. Installed the hot water into the cold water port and the cold water into the hot water port. Thankfully, I caught this after a few washes. Called Best Buy, got a case number and of course zero follow up. Understand the labor markets are tight but this is bush league stuff. LG washer and dryer is excellent though. So there's some redeeming grace to all this.

John Beale

Feb 23, 2022

What a friendly bunch of folks working at this store! Store is always actually stocked with items, really helpful when you wander the isles. I really like how they always greet you when you arrive and I honestly prefer to buy Apple devices here because Isiah the Apple area manager is knowledgable and cares about really helping his customers

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Questions & Answers

Is there any phone number that works with a real person for Richfield?

Debra Olson | Dec 27, 2019
Jme Wilson | Dec 28, 2019

I'm trying to call them myself and no one answers!!

I been a victim of debit card theft how do I contact anyone!!!

Linda Stokes | Dec 5, 2021
Dan Rodgers | Dec 6, 2021

It is happening to me now. I get no help.

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I checked my debit card and I have 2 charges on it for 182.39 and 32.16 can't locate a store with the address and I want this money put back on my account I didn't authorize any such chares don't even know what it is for

Margaret Graham | Dec 12, 2021
Courtney Graves | Dec 13, 2021

I had the same problem nobody is trying to help me either

Someone just used a stollen credit card at your store. I shut down my accounts. I don't even live near your state. Bunch of crooks. With all the cameras, you should be able to identify the low lives that did this. How about working for a living...

Al Al | Dec 26, 2020
SirAbcde Shadowpaw | Dec 27, 2020

Did you contact the police/fbi? Interstate commerce fraud is a big deal

Why does the Richfield recording say that Best Buy is closed? It's Saturday at 3:30pm. It is impossible to speak to anyone in that store. Very frustrating

Bensonhurst | Jun 29, 2021
JaZayia West | Jun 30, 2021

If thats happening just go to the store and tell them you would like to know why they're putting a falsely stated recording for incoming calls! I've never called and had that exact situation so that's my best advice =)

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Do you replace Apple Watch Series 3 screens?

Mariah Snyder | Dec 27, 2018
Daniel Picard | Dec 28, 2018

They are Apple certified repair technicians, but you'd have to call Geek Squad directly to confirm specific models, time-frames, and availability.

Can I drop off old stereo equipment

valarie st.clair | Dec 27, 2017
Steve Gasser | Dec 28, 2017

Yes. They take old electronics

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Is there an 800 number that I can call about a renewal & my bank being charged that I didn't authorized?

Sandra Cady | Dec 19, 2021
Rob Rivera | Dec 20, 2021

No, you should contact the number on the back of your card.

Need my phone get repaired. How to schedule an appointment

Leandre APPOM | Sep 27, 2021
Steelman King | Sep 28, 2021

800 number or online

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How do I schedule a repair on a remote start?

Laurie Dimond | Aug 28, 2021
leslie tribbit | Aug 29, 2021

I have no idea, i am not a tech, just a customer like everyone else

Does Best buy still take old computer monitors and keyboards ECT. For recycling

Carol Schertner | Jun 29, 2021
watzjuliano | Jun 30, 2021

I believe so

Are you accepting old tv's and printer for recycle if we are replacing them, do we need an appointment or just walk in.

Bernardine Stillman | May 30, 2021
Deborah Keavy | May 31, 2021

PC for people also Excepts printers

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What are the Covid safety practices like here?

People are asking | Apr 30, 2021
Ajay Kumar Kadiayala | May 1, 2021

Hi on the b

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What poor customer service all around, which even extends to the space allotted to state problems experienced in your store, on your web site and with your 800 number customer service line. Yuk

deborah dowden | Mar 1, 2021
Susan Hanson | Mar 2, 2021

I've had nothing but good service from Best Buy. Must have caught them on a bad day.

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Do we need a reservation to buy a dishwasher

Bernie Runyon | Dec 26, 2020
David T Anderson | Dec 27, 2020

Yes today. No tomorrow

do you offer car audio install

Brian Albert | Dec 26, 2020
Daniel Snorek | Dec 27, 2020

Yes this location does

Do you have a used Dsi with Flipnote Studio on it for a good price?

「 ZelaIsAGingerBreadCookie 」 (caxxtz) | Dec 26, 2020
Alan Blaise | Dec 27, 2020

Not in store, maybe check online?

How can I cancel my membership????

Georgina Cruz | Dec 26, 2020
kallatta smooth | Dec 27, 2020

Yes call local store or check website for more information

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I bought a new TV a month ago and am wondering if you accept my old tv

Elaine LaCanne | Dec 26, 2020
Chef B | Dec 27, 2020

Under 32" and not a tube tv they do. Sometimes there is a $25 fee.

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Do you have iPhone 11 pro

lyndel king | Dec 27, 2019
Neal Lewandowski | Dec 28, 2019

Yes. Stop in and if not on hand can get one for you.

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Do u sell vcr players?

Judy Kovach | Dec 27, 2019
Nasim Hasan | Dec 28, 2019

May b not

i own a samsung galaxy note 5 cell phone and the problem i have is the right side of the screen doesnt work. what can i do about it?

Melinda Thorsen | Dec 27, 2019
Jessica Mastey | Dec 28, 2019

I would recommend googling your technical issue. If that doesn't provide a solution to the issue, then I would advise reaching out to Samsung customer service. Realistically though, your device is 4 generations old. If calibration doesn't fix it... it's probably that the sensor burned out on that side of the phone. It'll cost you more to repair the phone then to upgrade to a newer generation. You could also try local phone repair stores.

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I want to know about shipping charge of canon 700d to india ..can anyone tell me ??

Yogesh Meena | Dec 27, 2019
Joseph Tatum | Dec 28, 2019

Yes ! Best way is too call the store personally. Too get the true price & information.

Can I test out camera lenses before I buy them there

April Rathbun | Dec 27, 2019
Tricia L. | Dec 28, 2019

Yes

if i buy a computer do you have someone that van set it up; How much

[email protected] jacknic | Dec 27, 2019
Joseph Tatum | Dec 28, 2019

Not sure. I think they would. Call first before going.

Is there any Best Buy company sales manager name is Jhonny Taylor

Mohsin Hafeez | Dec 27, 2019
Mohsin Hafeez | Dec 28, 2019

Plz i need yr help to know if he is a scamer so told every one about him

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Hello can u help me

Mohsin Hafeez | Dec 27, 2019
Colleen Regan | Dec 28, 2019

Are you needing to order a PS4 online? See if you can get it on Amazon cheaper.

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Does BestBuy fix Xbox one?

lpinbrez | Dec 27, 2019
Sparky # | Dec 28, 2019

Best to go there and talk to the geek squad.

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Do you have the DVD version of Mastercook 15 in stock ??

Wally Hilgren | Dec 27, 2018
Paul Davidson | Dec 28, 2018

In checking their site it doesn't appear they stock the DVD version, they do have the digital download on their website if you wish to get it. I would check Amazon if you want the DVD version

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Do we make a deal with Best Buy on What'sApp?

Mirza Hayyan | Dec 27, 2018
Cuong PowurFBI | Dec 28, 2018

No

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do you replace iPhone 6 batteries

Dave Schultz | Dec 27, 2018
Brandon Cedarleaf | Dec 28, 2018

You can but as this point I would get a new one

Do they sell one plus 6 6 gb ram 64gb rom mirror black colour mobile?? and also tell the price

Satyavan D | Dec 27, 2018
Daniel Picard | Dec 28, 2018

This is a forum to ask the general public generalized questions about a particular location. For this type of specific inventory question, you will need to contact the store directly.

Can I recycle CD plastic cases at Best Buy?

A Google User | Dec 27, 2018
James Frank Roberson | Dec 28, 2018

Great answer by Mr Broberg! I am impressed. I have no idea. :-)

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Do you carry a swim radio. You can put it on your head and earbuds in as you swim.

A Google User | Dec 27, 2018
Daniel Picard | Dec 28, 2018

This is a forum for asking general questions of the general public. For specific inventory questions, please stop in, go to the official Best Buy website, or call the store directly.

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I have made the payment. Where is my parcel?

Rahul Dinmiya | Dec 27, 2018
Daniel Picard | Dec 28, 2018

This is not the appropriate place to make this query. This is a forum to ask the general public questions. For questions about your specific order, you'll have to stop into the store or call them directly.

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