Carter's - Curbside available

Category: Children's clothing store in Temecula, California

Address: 26431 Ynez Rd, Temecula, CA 92591, USA

Phone: +19512962162

Opening hours

Sunday: 10AM–6PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–8PM

Saturday: 9AM–8PM

Reviews

Kimberly Scott

Jul 12, 2022

Staff is always happy and helpful

Cleaning Pretty Good

Jul 12, 2021

They offer curbside pickup on the website and their aren’t any curbside signs in the parking lot. I was told by an associate it’s up to the associate if they want to bring your merchandise to the parking lot or not.(if they are comfortable) One of the associates told me to park in a handicap parking spot to receive my merchandise since they didn’t feel comfortable walking to the first parking spot in the parking lot. I informed her there wasn’t any handicap spots Available and that’s illegal if I don’t have a handicap decal. The same associate told me to park on the curb which also say no parking and said she’ll be right out. I asked would she be responsible for this ticket since she wants me to illegally park?…(curb say no parking) She told me no but she would be out pretty fast. It took her 4 minutes to bring my package out. Which if an officer was around would have been a ticket within mins… I spoke to the manager(suzann) and informed her of my concerns and how customer service is important and you all should consider this… Her concerns were her associates safety about crossing the street…. Yes your associates safely is important… however don’t offer curbside if your having a safety issues with crossing the street. I will not return to this location!

Esther Armenta

Apr 11, 2021

Love shopping here for my grandkids!!!

Jamie Fisher

Apr 3, 2021

Not the greatest customer service. Cashiers refuse to acknowledge you when you enter and seem to have an attitude if you ask a question.

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Questions & Answers

What do I do when I arrive at the store?

Carter's - Curbside available | Sep 14, 2021
Carter's - Curbside available | Sep 14, 2021

For Curbside: Park and call! When you arrive, open your email confirmation and call us. Pop the trunk and we'll pack it up. Contact free! For Pick Up Today: When you arrive, head inside and head to the cash registers with your email confirmation ready. Should be super quick!

How do I return my order?

Carter's - Curbside available | Sep 14, 2021
Carter's - Curbside available | Sep 14, 2021

It’s easy to return it to one of our 850+ stores within 90 days. However, you cannot return your items Curbside, you must come into the store. If you're a Rewarding Moments(TM) member, no receipt needed! To return by mail, simply print a return label from MyAccount.

Who can pick up my order?

Carter's - Curbside available | Sep 14, 2021
Carter's - Curbside available | Sep 14, 2021

You or whoever you designated as your pickup person while ordering can pick up your order.

What are you doing in-store to keep customers safe?

Carter's - Curbside available | Sep 14, 2021
Carter's - Curbside available | Sep 14, 2021

We are doing the following to keep you and your family safe: frequent cleaning, capping the number of guests in-store, and available face masks and gloves for you and our store teams.

How long do I have to pick up my order?

Carter's - Curbside available | Sep 14, 2021
Carter's - Curbside available | Sep 14, 2021

You will have 14 days to pick up your order. If you can’t pick up your order within this 14-day window, we’ll cancel it and refund your purchase.

When will my order be ready for pickup?

Carter's - Curbside available | Sep 14, 2021
Carter's - Curbside available | Sep 14, 2021

Most items will be ready for Pick Up Today / Curbside Pickup within two hours of the time you place your order online. We'll send you an email when your items are ready for pickup. Place your order 2 hours before close for same-day pickup.

What are you doing to make sure I'm safe when I order Pick Up Today or Curbside?

Carter's - Curbside available | Sep 14, 2021
Carter's - Curbside available | Sep 14, 2021

Employees sanitize their hands after each customer interaction and wear a mask during the entire process of fulfilling your order. When the associate brings your order to your car, they will place your order in the trunk or backseat to comply with social distancing.

Are masks required for in-store shopping?

Carter's - Curbside available | Sep 14, 2021
Carter's - Curbside available | Sep 14, 2021

Yes, they are required for all shoppers and employees at all of our stores.

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