Tesla

J Y

They have actually found a way to have a worse purchase experience than a traditional car dealership! I ordered a Model X in early 2021 and after several delays stopped by the showroom to change the seating configuration when the pricing was the same. My sales advisor, Roula Chahin, was busy with other customers and didn't enter the change in their system before the price changed later that week. Navjeet Gill and Justin Betrock (managers) took 2 months to update my order. They confirmed in writing that despite the new order showing a $10k increase in base price Tesla would honor my original order base price and this was approved by "upper management". After nearly a year of waiting for the car I was informed 2 hours before delivery that they couldn't update their system with the "correct price" and I could either pay the extra $10k or my order would be cancelled (plus I'd likely be assessed delivery fees since they already readied the car for delivery). There is absolutely no way to speak with anyone that has authority at Tesla to resolve situations like this and that authority clearly doesn't reside with employees at this location. The car is great, but make sure you have patience and an extra $10k if you'd like to order one!

Michael Fink

Love the location have all the cars to sit in and test drive

Simon Yue

Amy was great! Placed an order for Model 3 SR but decided I wanted a long range. Love my new car!

Eli Zaturanski

Terrible company to work with, they kept delaying the project and last minute cancel an agreement we signed on. Now 3 month after installation apparently they didn't sent the request for PG&E activation. Overall I wasted numerous hours on the phone - big headache. You have other options don't work with them...