Address: Sacramento, CA 95819, USA
Phone: +19164564256
Cindy Fondale
Great service. They care about you having a great time.
Virginia Dunn
If I could give zero stars I would. We have used Zoe’s Cruises & Tours twice and both times have been less than stellar. The most recent experience was extremely dismal. Emails were ignored or answered after several attempts. We had to call and we told to call back later for answers. We inquired into transportation from San Francisco to home and was told to arrange our own. We found out from other family members about shuttles and answers to our questions. This was our first cruise since Covid. We were required to be Covid tested before boarding. We had questions about where was the best place to get tested. Again we were on our own. We were able find these answers for our family. It would have been nice since Zoe’s staff and had been traveling on the cruises for several months They should have been able to assist their customers. When we got onto the cruise the representatives from Zoe’s Cruises & Tours, Linda and Jake, were not helpful. Any questions we had were referred to the Princess Patter or the staff of the cruise. When members of party caught Covid on the cruise they were again unhelpful other than to say none of our party could go on the shuttle back to Sacramento/Roseville regardless of the final testing results. They made no effort to assist with alternative transportation nor did they check on an of us during quarantine.
Christina Short
Sandy was great!
Barbara Prince
Best travel agency ever!
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Hi Jack! Thank you for your inquiry. We offer complimentary bus transportation on our Escorted and Bus Only Departures- about 20 Cruises a year. If your bookings were made within the last 60 days, you can transfer the bookings to Zoe's Cruises and receive the transportation to Pier 27 for the cruise (if it is on one of our Escorted or Bus Only Departures). We do not offer/sell the Gift of Bus Transportation service to those who are not booked through us. Thank you.
NoBetty patterson
Dear Karen, Please, ask the office of Zoe on the web site's e- mail addresses, I am only a Bulgarian friend.
We can certainly book you on any cruise you'd like. At this moment we do not have an Escorted Departure to Japan but feel free to subscribe to our mailing list and follow us on Instagram @zoescruises to find out more!
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