Chili's Grill & Bar

Bianca Holliman

If it wasn't for Blaze I would have walked out the restaurant. My food was not as I ordered and came out flavorless and not fresh/hot. He took it upon himself to go back to the kitchen and ensure my order was right. However, he wasn't even my waiter but that type of effort really helped. I got the ribs w/ crispy crispers (But got the regular crisper) and coleslaw (flavorless) and fries (had been sitting out and not fresh). My drink was super sweet and not well but hubby enjoyed his beer and his trio dish.

Benjamin Melendez

Hey so we’ve been coming here awhile but tonight was just awful. It took our waiter 20 min just to bring drinks and queso and we were sitting right next to the kitchen. I’m not one to complain but it looked like management did not have …

Benjamin Melendez

Hey so we’ve been coming here awhile but tonight was just awful. It took our waiter 20 min just to bring drinks and queso and we were sitting right next to the kitchen. I’m not one to complain but it looked like management did not have control over their employees while guest were eating. What really set me off was the dust and lint on this sign. The fact that bits and pieces of dust were getting in my drink and food really made us feel disgusted. No telling how long that sign has been cleaned. I work in the cleaning industry and this is not to standard. If you were eating at this table you would have felt the same way. Last but not least the waiter who brought us our food accidentally knocked over my fiancé’s margarita, spilling it all over her lap. He proceeded to get a towel in which he just brought her and walked away. At what point in time is that ok . The right thing to do is apologize and clean up the mess you made and have some hospitality. But no my fiancé had to clean up the mess herself and had sticky hands our whole meal. When asked for napkins to wipe off her hands from the spilt drink it took till we were done eating which was another 20 min. I know this is a lot but man. This is probably the worst dinning experience I’ve ever had . The staff needs to have communication and management needs to manage . Needless to say I would need some convincing to ever come back to this Chili’s. The fact that my night turned from a peaceful meal to a ruined night really set it off . Do better!!!

Robert Stansell

Food was decent. Waitress was actually good. But waiting for our table near the hostess stand I was counting live roaches crawling on the floor.