Domino's Pizza

Admin Account

I recently placed an order online for curbside pickup. There was a ‘promo’ on the app that said 2 minute pickup guarantee or a free pizza. I was at the location in my car and once I received notification the order was ready, I notified the app I was here and the counter-countdown began. Then about a minute later the counter paused and was marked “Complete” a few seconds later. I thought they possibly gave my order the wrong car so I called the store and let them I haven’t received it. They delivered the pizza about 10 mins later and I jokingly asked about the 2 minute guarantee. And explained they passed 2 minutes mark and that the timer paused and was marked complete prematurely. The worker said the manager did it and he’ll have him come to me. The manager was immediately argumentative. He argued how I was lying and that I notified the app before it got out the oven. I also explained that the timer won’t even start the countdown until after notified that the pizza is ready. In addition, showed the banner notification on my phone saying it’s ready, the app and my screenshot with time stamp. To be honest, I couldn’t see the logic in what he was saying to me. With his logic, people could order a pizza and immediately start the timer before the pizzas done cooking. The 2 minutes would finish before they had time to prep the dough. If this was even possible, everyone would walk with a free pizza with every order. He then finally admittedly explain the store must pause the timer for curbside or else it will be marked poorly in the system. He’s told he must do that. He was so ready to argue how wrong I was knowing that’s what their common business practice was. Just an FYI.

Dj hoodz

If I could give this place 0 stars I would. As of last night I am disgusted with this place. My wife ordered online and sent me in to go pick it up. I tell the young Indian man the name and he hands it over to me; however there was a small Indian lady in the back who tells him in there language to ask for the ID and Card the food was ordered. I look at the young man confused as of to why I'm being asked for this. He says its a "new policy". I find that hard to believe because I've made large orders before and have never been asked for this. This is all because I am black man picking up for a name that clearly isn't black and the Indian lady must of thought it was a stolen card or etc. So I had to go back out to the car and tell my wife and she wasn't so happy that she had to go into the store. She comes back into the car and says the Indian lady got rude with her while she was talking to the young man because she asked to see to where the policy says that id/card must be shown after everything is already paid for.. been a customer to this place for years never felt so discriminated. They have just lost my business and I will tell the other organizations im affiliated with to never order from here again after telling them about this incident.

Kassandra G

I went into the store to purchase pizza and wings the store!!! It was very disgusting the workers were outside smoking came in to make pizza didn't wash their hands receiving money and then making pizza I had to cancel my order this place should be shut down this was last night March 27 at around 10 o'clock somebody ordered pepperoni and pineapple and this guy was making it that came straight in from outside playing with his hair disgusting..... I cancel my order and walked out I told them about yourself

Collectible Camera

Ordered a large pizza with extra cheese and sausage. What we got was a lightweight crust topped by a wafer thin layer of sauce that was barely covered by the skimpiest layer of cheese and a miserly sprinkling of sausage. This could not have been extra cheese because if there had been any less cheese there would have been bare crust showing. When I complained to the manager and asked for a credit on my next order, he told me that if I drove the pizza back to the store myself so that he could look at it, he would make me another one. Otherwise he would do nothing for me. My family had already waited for the first pizza and didn't want to wait for me to go get a second one. So we ate the original pizza, which was worse than a frozen grocery store pizza.