Bob’s Discount Furniture and Mattress Store

Category: Furniture store in Carle Place, New York

Address: 175 Old Country Rd, Carle Place, NY 11514, USA

Phone: +15164081190

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

lorraine bker

Sep 18, 2022

Bob’s of Carl place was nice, the salesperson and manager were nice and professional. Thank you so much for a great buying experience.

Debra McCoy

Sep 18, 2022

Great professional service. The gentleman was friendly, knowledgeable and made the visit enjoyable. I would recommend to family and friends to go there for any type of furniture

malika lakhani

Sep 18, 2022

I had a great experience at Bob’s Furniture. Anil greeted us as soon as we walked in and he helped us pick out the perfect recliner at a great price.

Keisha Watkins

Sep 16, 2022

I visited Bob furniture at Carle Place, LI wanting to view the options they had for a sleeper sofa and loveseat. I encountered a sales rep named Keith, who patiently walked us around the store and showed us options of the Queen sleeper sofa. We selected a loveseat and queen.sleeper sofa, then looked at Queen Bed and an electric fireplace. Unfortunately, Keith left early but left us with Denise to finish the order. My Bob sofa came but was in the wrong color, I called the store, Keith heard my cries.for help and said they would deliver the Queens sleeper in the right color taupe. The Queen sleeper sofa was delivered again in the wrong color gray. I found out the through customer service the manufacturer no longer makes the sofa in that color. I was given options.to come back to the store to pick out a different sofa. Keith assisted us, we picked out a different sofa, which I absolutely love. I told Keith, I love my bob o pedic bed, I love my fireplace I want to my Queens sleeper sofa and loveseat. I do love, love, love them all. The white glove delivery service and return was smooth. Thank you so much Keith for your patience and exemplary customer service. I would highly recommend you see Keith at Bob's in Carle Place if you are looking for furniture in the future. Best furniture experience ever. Thank you again.

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Questions & Answers

Is there a direct number ? Worst customer service I have ever experience here. Nobody answers the phone.

Adam Zafonte | Sep 18, 2021
Frederick Emmett | Sep 18, 2021

Sorry all I can tell you is check their website for a corporate number. Their call center may be affected by covid like many others businesses.

It is the worst service that can be had for horrible delivery no one can help at all

Pamela Saltos | Sep 19, 2019
Kimhani Gayle | Sep 19, 2019

He does not speak Spanish

Good Afternoon I need service for my sofa and loveseat. I was directed to take pictures and I did and emailed them back. I have not heard from anyone. Can you please advise thank you

Dawnmarie Ferrari | Sep 18, 2021
gene a roth | Sep 18, 2021

Good Afthernoon, Send another email message to who ever it was you sent the frist one to . And ask them what is going on . Jave a good day !

YOUR AUTOMATED ANSWERING SYSTEM SAYS THE STORE IN CLOSED DUE TO AN EMERGENCY. WHERE CAN YOU CALL TO GET AN ANSWER TO A QUESTION ABOUT SOMETHING THAT WAS PURCHAED AT THE CARLE PLACE STORE

Sam Citron | Sep 18, 2020
Matt Seinberg | Sep 18, 2020

Push option #5. While the store is open, office staff is short-handed.

DO YOU HAVEDINING ROOM SETS

Rita Rubenstein | Sep 19, 2018
Ronald Millner | Sep 19, 2018

They do but delivery was a mess. I work nites so the communication between the store and the drivers is non existent. The drivers do whatever they want. Plus their furniture is basically transitional furniture. It will not last long. I would suggest Ashley furniture. Just my opinion

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Do you have lift chairs

Sheree Phillips | Sep 19, 2018
Elisa Torres | Sep 19, 2018

No a regular recliner

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Can you tell me if the gladiator living room set comes in brown

Robert Holahan | Sep 19, 2017
Matt Seinberg | Sep 19, 2018

Sorry, only black is stock. We have special order colors available if you're willing to wait 20 weeks. Come in and let me show you what's available. Matt

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