Hotel Elan San Jose

juan ponce

The hotel is disgusting the room was duty the shower the bed everything ... It's a old hotel and smells very bad. they don't fix anything. I prefer to lost my money than stay the night there.

Ashley Tovar

So I feel like I really need to make this review to prevent others to experience what I did. Please spend your money somewhere else! When I got the room the whole room stunk like cigarette, blood on the walls, walls were really dirty, bed sheets stained yellow, dust everywhere & I can’t even remember what else there was but it was horrible. The rooms looked nothing like the pictures. I was so upset so I asked for a refund and they denied. Instead they offered me a different room which I accepted in hopes that the room would be a little more decent but it was still somewhat the same. I ended up sleeping in my car. Horrible experience, I don’t recommend at all.

Huong Phan

Good for the price. Not great, not bad. The hotel was clean and the beds are comfortable, but the walls, floors, and bathroom tub are stained. The shower curtain is also stained. The cabinet at the end of the room has no use—the doors are locked shut. The sink faucet also is stained, but the toilet was clean. TV has the lowest resolution in the world, the table and dresser were dusty like they haven’t cleaned the room in a while. The towels and blankets have a faint smell, but nothing too crazy. Front desk is nice, but she seemed very impatient. I also don’t get the point of the coffee maker since we weren’t given filters and they didn’t have filters at the front desk. There was a box of fries in the microwave and the fridge had a really bad smell. The microwave wasn’t even plugged in when we got there, and I have no idea how long those fries have been there for. All in all an ok stay, but I don’t think I will be returning.

Cristhian Sanchez

The dirtiest hotel room that I have ever had the displeasure to ever stay at. Dust everywhere. Stains all over the wall and carpet. Black mold on the shower. Cigarettes burns on the sheets. The AC was also broken and had our room stuffy and hot all night long and we could not get any good sleep. Had to check out early the morning after. I do not understand how a hotel like this is able to still be in business. DO NOT stay at this place. Just book anywhere else.