Address: 1931 O'Toole Way, San Jose, CA 95131, USA
Phone: +14088716988
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Kimberly Ebbets
Smith's did a wonderful job helping us determine our ground squirrel problem and controlling it. They were always responsive on when they'd show up and providing information on what was done for that week.
Luke
They have not solved or even seemingly improved our gopher situation despite using them for several months. If you email them more than half the time they will not even respond, they sometimes answer the phone and if they do they are courteous and promise to follow up, but literally never have. I would be surprised if they were able to fix your gopher issues, they cant be bothered to reply to your email, let alone the work needed to actually fix your gopher problem. They basically just set 2 traps on a large property (not even near the gopher activity, just in an area that was convenient for them to access) and essentially left them there for months but charged me every month. I think they caught one gopher over the last ~6 months, meanwhile our garden is being destroyed and they wont respond to us... Looks like a year or two ago they were managed much better. I'm not sure if it's under new management but you will just waste your money with this company.
Dan Phillips
ZERO STARS if possible. I was initially scheduled for an inspection on a specific day... the day comes around and the inspector never showed up, not even a call. I was scheduled a 2nd time annnd, no show AGAIN. I get scheduled a 3rd time and at this point, well you get the deal... AGAIN a no show. 3 times I was guaranteed service and 3 times I was left hanging. Unprofessional, disappointing and all of the above. I would never recommend this company to anyone, unless they want to be stood up. Felt like a teen again being stood up by a gf. Ridiculous.
George Drakulic
Will, my guy, did an excellent and professional job chasing the roof rats eating my lemon tree in the yard.
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Yes. If you’re a homeowner, professional pest control is a necessity, both for preventing pest problems and removing active infestations. If you’re already suffering a pest infestation, it may be too late to deal with the problem on your own using DIY methods. A professional service can target the specific pest pressures you’re facing using tools and equipment not available to the average home or business owner. A licensed and certified pest control professional can also approach the problem with a wealth of knowledge about what pests you’re facing, where they’re commonly found, and signs of activity you might not be aware of - helping you get a better, more effective treatment and taking steps to stop the problem from reappearing. Professional pest control is an excellent investment to ensure the long-term comfort of your home.
While a number of supposed pest solutions can be found on store shelves, pest problems in homes are always best left to the professionals due to the unintended consequences that can come from misuse. Deviating from the warning label even slightly can lead to problems for people and pets, or could lead to sacrificed effectiveness. Improper use or improper mixing could inadvertently make the problem worse. Store-bought pest control also does not account for other hazards pests leave in homes, such as droppings and nest materials. Pest control companies train their technicians to specialize in using pest control methodically and creating customized pest control programs tailored to specifically what your home needs. A knowledgeable pest control technician can remove the entire pest problem from your home and clean up anything the pest left behind.
There are several advantages to signing up for year-round pest control services. Preventing a problem is always less of a hassle than solving one, but year-round preventive services can also save you money in the long-run, especially for destructive pests like termites. It’s also important to remember that while certain pests have different active seasons, pests can be a problem at any time of year - so having a year-round protection plan in place gives you peace of mind that your home is secure.
Whether you need to be present as a homeowner depends on the service you’re receiving. For general pest control and termite control, the homeowner generally does not have to be home. For specialty services like rodent removal, the homeowner will generally be needed to allow the technician inside to treat the problem.
No. Modern pest methods are carefully designed to be harmless for people and pets while working hard control against the pests they target.
While every pest is different, some common points of entry include open doors and windows as well as holes in walls, siding, or roofing. Certain pests can even enter through your drains or tunnel into your roof to get inside. No matter how pests are getting into your home, a pest management professional should be able to conduct a thorough inspection of the property, identify problem areas and eliminate any pests present.
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