Big O Tires

Doug Sloan

UNBELIEVABLE! I do transporting of various products and was in Pittsburgh to pick up a unit. It was Sunday evening and I discovered one of the brake pads on my truck had completely come lose from the backing plate and trashed my caliber. As I am from out of state I had no idea who I might find to take care of this. I checked into a nearby hotel knowing I would have to figure it out in the morning. I found this Big O store on line and noticed they were close to the hotel. I called and explained my problem and the gentleman told me to come in right away and they would look it over. Upon pulling into their parking lot I was greeted at my truck and told to give them an hour or so and he would let me know what was going on. I was called quicker than I expected and given a couple options on what they could do. They gave me a quote to do what was necessary to allow me to get back to AZ safely as well as a quote to do additional things that I might want to do but we’re not a safety concern. Most shops I ever dealt with try to push you into doing things that don’t need/have to be done. Knowing I was from out of state they could have easily tried to convince me to pay for things that weren’t necessary figuring I would be long gone and probably never figure out what they did. This place treats you right and operates with honesty and integrity! I wish they were closer to home.

roslyn hudson

Satisfied service.

Eje Johnson

I called to make an 11:30 appointment for an oil change and "the boss" stated that he couldn't take it because he has to go to lunch at 12 so you loose a customer over 30 minutes.. I work past my lunch frequently dealing with my customers.. smh..

Ashley Campbell

I had my vehicle alignment checked through this shop via another auto body shop and ended up paying out of pocket to have another alignment shop tell me my vehicle had further damage. Big O Tires doesn’t regularly test for certain values that would have flagged that my vehicle wasn’t repaired correctly and that further damage was missed. Having the damaged parts repaired, and aligned once again through our auto body shop and Big O Tires, I have once again had to pay for an alignment out of pocket because now those values they don’t typically measure are correct, but other values aren’t. Hearing from others that this Big O location is supposed to be really decent, and having the indirect experience that I’ve had, I will not be recommending this company nor location.