USCIS National Benefits Center

Category: Federal government office

Address: 850 NW Chipman Rd Suite 5000, Lee's Summit, MO 64063, USA

Phone: +18003755283

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–8PM

Reviews

Bob neil

Sep 5, 2022

USCIS DIRECTOR NEEDS TO PAY VISIT TO THIS CENTER

sametria smith

Sep 2, 2022

Been waiting on my n600 application to be processed for months. I’ve done my biometrics since beginning of the year and I’m still waiting. So depressing 😞😞

Shahid Riaz

Sep 2, 2022

My case (I485/I765/I131) combined was filed to TSC. I140 was approved in Apr 2022. This week I485 transferred to this NBC office. Heard good vibes from folks in group (Trackitt) for this office. Praying to GOD almighty and hoping for the best! Back to edit my review which I posted few months back. Honestly! Great staff and team. Got my GC approved and delivered to me within 2months timeframe. Can’t say thanks enough for such quick processing. Much appreciated! And best of luck to all other folks who’s cases are under process at this center. Thanks to the USCIS team for their continued support and help.

Irina G

Sep 1, 2022

Bad experience! It’s been over a year I have no documents even a work permit yet! Depressed and stressed by the way you work over there guys!

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Questions & Answers

How can I get a live person on the phone to speak with a USCIS to see updates on my case ?

Sharif Abedrabo | Sep 14, 2019
Galyna Krysa | Dec 17, 2021

Say "not receiving mail" and once they ask for receipt number say " I don't have it". Works for me every time.

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Can anyone help with the direct line for the National benefits center?

Ademola Adebiyi | Sep 14, 2018
Adam V | Sep 14, 2019

There is no direct line. You'll need to call the USCIS main customer service number.

(work permit) mailed March2017,was resent back to Lees Summit,made many request for a resend over the phone,it’s November2017 and still nothing.Tried to creat INFOPASS to visit this center personally,but the only center showing up is the Kansas City

Gil Buga | Sep 14, 2019
Prithy Adhikary | Nov 17, 2021

this is happening to me too and I am not sure what to do.. no one responds there is service is horrible. Can anyone suggest what to do?

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How long is taking this office for an answer on a i130 i submitted on feb 2018 a i130 petition for my minor son and this is the time i havent get on answer i have call usics all i get is on processing i have done 6 inquiries no answer

Ana hernandez | Sep 14, 2019
corina lechuga | Sep 13, 2020

is not the only call I also tell me the same thing I created an 10 requests for service and nothing

anyone knows the current processing time to schedule an interview for i-751 ??? my case got transferred from vermont to lee‘s summit 2 months ago.....and i am about to move!!

Christina Dieling (Chrissi) | Sep 14, 2018
Shelby Reiff | Sep 14, 2018

They haven't announced anything yet. I found out about this process yesterday just from my supervisor but other than that no one knows.

How long is it taking I have since August 2018 and. Nothing...

Olga Sandoval | Sep 13, 2020
Анна Клят | Sep 13, 2020

Same here. August 2018 and now it's august 2020 ...nothing. and they are saying i have to wait at least 1 more year. ughh

Someone who loves to take the form and how long it takes me is desperate for my wife that I love so much

Dagoberto Reyes | Sep 14, 2019
Lesly Dorronsoro | Sep 13, 2020

Dagoberto already had an answer?

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Hi my I-485 was transferred to the National Benefit Center on October 23rd. That’s more than 70 days ago. How long should it take to her back from them?

Raja Achi | Sep 14, 2018
Arvind Sagar | Sep 14, 2019

Last year USCIS has put I485 processing under oversubscribed status. Meaning, some countries have consumed visa beyond their respective quota. Please check the visa bulletin on the priority dates. They should open your case when it hits your date of filing. My I485 is with them for more than a year.

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I can’t believe it’s been 8months, nothing happening with my case. I cant work for 11 months, bc I don’t work permit. I cannot travel no advance parole. I wonder how long I should wait for? Looks like they have forgotten my documents somewhere on the shel

Aiike Ma | Apr 16, 2022
Craig Niedens | May 16, 2022

Make appointment or call immigration. They can give you a stamped document for work and travel.

What is processing time for I-751

Adam Eva | Sep 13, 2021
Sara Stiles | Jan 16, 2022

I am in process for 24 months now and nothing... This facility SUCKS! Lazy!

how can i know what date they are working in the msc office with the I485

Juana Fernandez | Sep 14, 2019
Olga Sandoval | Sep 13, 2020

I would also like to know I have the i130 August 2018 and nothing

Is there any other number to call? Because I’ve called the number provided like 4 times and I can’t get past that automated voice and it’s very frustrating and annoying.

Cc Pilots | Sep 14, 2019
stephen botta | Sep 14, 2019

Initially, Hit #2 instead of #1.

Hi, Can we drop off correct information off to your office?

Molly Anderson | Sep 14, 2019
Matthew Dykes | Sep 14, 2019

No. You will need to make contact with somebody before dropping anything off here.

Does this office have a direct number?

Mamadou Diallo | Sep 14, 2019
Matthew Dykes | Sep 14, 2019

No direct number. Must have the extension of the person you are trying to reach.

Please, someone knows what I can do in my case. I've been waiting for my work permit renewal for 8 months and I do not get an answer. My alien number has changed. Please help me.

Betty Hernandez | Sep 14, 2019
Matthew Dykes | Sep 14, 2019

You will not find your answer on NBC, you should contact a USCIS field office. I used Google translate so I hope that was clear.

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The worst immigration center ever in all America. They don’t answer you! They change the process time every time, All they know is get your money and then all u see I’d we received.. I wish there’s a option to move my file from this nbc. Really bad

faou zi | Sep 14, 2019
Matthew Dykes | Sep 14, 2019

The NBC is not where you make contact. It is a processing center. You will need to make contact with an Immigration Service Officer.

GOOD MORNING SIR/MA IS ABOUT MY WORK AUTHORIZATION MY 6 MONTH IS OVER AND STILL NOT SEND YET AND I MAKE A REQUEST ON THE 13TH OF NOVEMBER AND YET IS NOT BEEN ASSIGN TO A CASE MANAGER YET PLEASE I WILL LIKE TO NO WHAT IS HAPPENING,THANKS

Beryls Travels | Sep 14, 2019
Matthew Dykes | Sep 14, 2019

You will not find any answers at the NBC. Try finding a field service office or applicant service center in your area.

what is the processing time for i-360

mandeep singh | Sep 14, 2018
Adam V | Sep 14, 2019

Those are adjudicated at the Vermont Service Center.

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I received from your office Form I 797C in june 5 2017 they said the petition is in process Do you know how long to take to aproved thanks

Blanca Macias | Sep 14, 2018
Jack Schorty | Sep 14, 2018

It can be a couple of years on I-130 and I-485

Hello on May 21, send the application i485 and the i675 on June 26 I went to the track and still have not notified me anything about the work permit. How long it takes to get the work permit.

robert Cabrera | Sep 14, 2018
Matthew Dykes | Sep 14, 2018

You will need to speak to an immigration office or immigration attorney, this place does not deal with applicants directly.

Hi I sent a mail here on April 17 but did not get an update from the uscis as tho they received it. It's been way over 90 days and no work permit. Is this a usual thing ?

samantha gilling | Sep 14, 2018
robert Cabrera | Sep 14, 2018

Hello, my case is the same. call and tell me that my case for the i765 the average time is 5 to 7 months in the office that my case is working.

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hi I have filed an I-130 petition on behalf of my husband 16 months ago. It’s been transferred 3 times with no explanation. The National Benefits Center now how has my case. How long before we here something?

Cheri Chavez | Sep 14, 2018
isaiah gonzalez | Sep 14, 2019

Good Evening, I was wondering how long it took to get something back from the national center for your petition? I appreciate any info.

Hlo iam binay. My green card not deliver in my new adress. My green card arrived to bedford but nobody receive there now when I track my card its show lees summit, mo 64002. This is uscis office adress or not?? And what can I do further??

binay pant | Sep 14, 2018
Jorge Bourdierd | Sep 13, 2020

Hi, I have the same problem that address is a office for the uscis or not? Thanks

My work permit was returned to the missouri office as there was delay in updating mailing address. Its been more than 120 days i requezted to remail but no response yet. Can i go to office in person to collect the work permit?

anand singh | Sep 14, 2018
Erika Perez | Sep 14, 2019

Hi, the same thing happened to me. We’re you able to go pick up your work permit?

Hi, i sent my RFE response documents here in this address MO 64063, but the usps delivered it in MO 64002. Are they going to forward my documents to MO 64063?. Or are they going to return my document back to my address?, im so worried

sos * | Sep 14, 2018
Daniel Julian | Sep 14, 2018

Did you got an answer back?

7 months ago I went to the footprints and the site for the interview did not eagerly I'm desperate

Rolando Pleitez | Sep 14, 2018
Laylenn Boo?! | Sep 14, 2018

Do you already have the approved pardon?

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