Phantom Halloween Store- Open All Year

Category: Costume store

Address: 19500 Plummer St E, Northridge, CA 91324, USA

Phone: +18185271075

Opening hours

Sunday: 11AM–8PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–9PM

Reviews

Amy Garcia (Amy Hysell)

May 2, 2022

Really organized and great for random costume parties.

Stephanie Agraz

Nov 8, 2021

They have it all absolutely my go to Halloween store for costumes

Xoxo Denise

Nov 1, 2021

Card only store. The girl with black hair at the register seems like she hates her job and has always had an attitude while ringing people up. This store needs better customer service!!! Definitely won't be returning!

colette derohanian

Oct 31, 2021

Worst costumer service I have ever experienced. When I was checking out, the clerk did not mention the no return/exchange policy. It is usually expected for a clerk to mention the return policies in these situations. The item I purchased said it was black on the package, but the actual product was white. I needed to return the item i purchased, so I went back the next day. The package was not even opened yet as well. I was told to speak to the manager about it. The manager proceeded to laugh at me. The manager, as well as another clerk, told me that I should’ve read the signs and were extremely rude about it. I handed the manger the item I wanted to return and he took it, and aggressively slammed it down on the counter in a rude manner. I was just asking a question and the way they went about it wasn’t professional at all. They both had very negative attitudes and it made me want to take my business else where.

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Questions & Answers

I can’t believe after purchasing a wig that l never tried on or used the manager could not exchange it for another item which would have not affected the store in any way just simply said no. The worse customer service I’ve ever had.

johana ramirez | Sep 13, 2020
Phantom Halloween Store- Open All Year | Sep 13, 2020

Wigs are non exchangeable because of hygiene issues unfortunately. The company’s return/exchange policy is clearly posted at the counter. Sorry for the inconvenience.

Do you have any Ghostface with blood pump masks available ?

Daniela Sandoval | Nov 17, 2021
Dieter C Michaels | Nov 17, 2021

Currently out of stock

i’m 16 years old and i wanna start working here but do i need a permit from school saying i’m allowed to work?

Linda Santiago | Sep 13, 2021
Al Kruger | Sep 13, 2021

Call the store and ask the manager

do you carry christmas elf costumes

Priscilla Moreno WEINANDT | Sep 14, 2019
Dieter C Michaels | Sep 14, 2019

Yes

Do you sell Halloween contacts?

Nicole Cutshaw | Sep 14, 2019
Dieter C Michaels | Sep 14, 2019

Unfortunately no we do not.

Hi!! Quick question! Does anyone know if they sell white contact lenses? Thank you!!!

Karla Lomelí | Sep 14, 2019
Dieter C Michaels | Sep 14, 2019

They do not carry contact lenses

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Where can I buy colored contact lenses for Halloween

Jolly Time | Sep 14, 2019
Michael Passion's Garage | Sep 14, 2019

Glendale Galleria has an optical store, they sell colored lenses

Hi do you guys sell chuck overalls I already have the mask

Thanos Hazidimitriou | Sep 14, 2018
Jazmen Thomas | Sep 14, 2018

Give them a call, the inventory changes quickly this time of year

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