West LA Veterinary Group

Tali Sigalus

This is the third vet I've tried to get my dog into today who's eye is swollen and more than likely just needs antibiotics. They are not unique in that they clearly do not actually have compassion for animals. To be clear they're open they just won't see my dog because they're not taking any new patients. Their alternative is for me to take my dog to an emergency clinic, for those aren't familiar with prices of emergency clinics they are significantly more costly and I've already spent $13,000 on my dogs pelvic surgery because of a broken pelvis. I know people are overworked and tired, but you would expect a veterinary clinic to have some compassion for an animal in need, specially when they're being asked to do some thing that is within reason like see a dog within business hrs.

Ali Webster

These guys are just awful. Zero bedside manner from the reception, I've been bringing my dogs there for years and years and they always act like they've never seen me before. They supposedly keep Saturday open for emergency visits but I called the minute they opened and they were already “double booked”. Long hold times and then when they pick back up they always act like they haven't spoken to me yet. I can't stress enough how terrible the front desk staff is. Could care less about your dogs situation, it's like speaking to robots. My dog was spayed here, and I explained her subsequent negative symptoms that I wanted her seen for, and there was absolutely zero regard for my concern. The doctors just couldn’t care less about patient care and relationships, it’s a total churn and burn operation. Will be very happy to take my business elsewhere now. If you want to be treated like a human being that matters, go elsewhere.

Willi Caiman

I love the vets and all the technicians at this very group. They explain everything to you, and their prices are very reasonable. I have trusted these vets with my 3 cats and 1 dog. They love them all.

Amanda Creech

Attention to detail with my pets, thorough in their explanations and decision making, and transparent about pricing