Cold Stone Creamery

Kayla Rutan

Walked in to the store and waited in line for about five minutes or so. A man, in which I assume is a manager, walked by and asked if we needed help. After he walked by us, he went into the bathroom, and didn’t tell his workers that we were waiting there. He came back out and walked right past us. When the worker finally was ready to take our order they did not say a word to us, he only nodded his head. We did not get a “Hello” or “how are you today?”. He scooped the first order and put it in the cup, and did not ask if we wanted toppings. When we told him and sighed and goes “like on top or mixed in?”. We settled for on top because at that point we were trying to get out. The cups that we got our ice cream in were crushed and even leaked all over us. The worker who served us was overall quiet but came off as rude. Not to mention their AC unit was out which made the ice cream even more of a liquid.

Brian Rogers

When I visited, it was not busy and I was greeted immediately. I was excited to see a new dairy free option, silk chocolate almondmilk (previously there was only the lemon sorbet). Thanks for recognizing all us lactose intolerant adults. The store was clean and filled with the smell of fresh waffle cones being made. The only disappointment was when I ordered strawberries as a mix in. Instead of getting a new container out, the server chose to just make do with the very little left in the bottom the container. She was literally scraping the bottom. For the price, I would appreciate a full serving of topping.

gavined2k2

This yung lad named kennedy is one of the sweetest employees i have ever met. i come in every friday to conversate with her and get ice cream. she never fails to serve cold and fresh ice cream.

Kevon

Always a great experience and location with a friendly staff whenever I go here. (Stringtown Road Location)