Himalayan Salt Company

Category: Health and beauty shop

Address: 167B Memorial Dr #2, Shrewsbury, MA 01545, USA

Phone: +15088450033

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: Closed

Reviews

Raquel Melagrano

Feb 18, 2021

Worst company ever. I had bought one one for my nephew for Christmas and had it sent to his house that is not close to mine. It was not working and I tried emailing them calling them and they never got back to me. I disputed with PayPal and they wanted me to send it back, that was going to cost me $15 and by the time I drove all the way to my nephews house to pick it up it wasn’t worth the money or time. Or dealing with them. Terrible terrible customer service

Jenny Eldred

Jan 5, 2021

I have emailed and called regarding two lamps I ordered before Christmas. Neither lamp has been received or even show as shipped. I'm beginning to wonder if I've been scammed? I just wish someone would get back to me.

Alkmini Vazenios

Dec 18, 2020

I had a great experience with this company and I highly recommend ordering from them! I found their salt lamp prices to be very fair compared to pretty much all the other online options that I found. The lamp itself is absolutely beautiful and exceeded my expectations. Upon plugging it in to try it out, the light bulb shorted out. I'm speculating that the lightbulb may have been damaged during shipping (at no fault of the company as the lamp was obviously packaged with the utmost care and clearly labeled "fragile" before being shipped). I did email the company about it as I was unsure if it was an issue with the lightbulb itself or perhaps a wiring issue. They promptly emailed back within the same day and offered to send me a new bulb and power cord! I was so pleased with their customer service and dedication to providing a quality experience/product. *Side Note* If you need to contact the company, be sure to use the email on their website! Initially I responded to the email I got my order confirmation from which is a no-reply email! I saw some other reviews mentioning a lack of response from the company, which leads me to wonder if they may have made the same mistake I made. After sending a message to the correct email, I received a response in 6 hours!

Laura Chase

Nov 10, 2020

I've ordered a lamp , never received it. They won't refund my money or return my calls or emails. Not sure why they have such a good rating. Buyer beware!!!! Update finally received it! Week's late.

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Questions & Answers

Has anyone heard back on their orders? It’s been two weeks and no response.

Lesley C | Sep 28, 2019
Pat Casey | Sep 28, 2019

Same issue. Ordered Jan 20 and have no response from calls or email.

To whom it may concern address I placed an order for order#9231, I have not received any other form of Communication regarding my order #9231 As to when it be shipped out, nor to when it should arrive to my address is 712 15th Ave apt 405 Irving

J Shepheard | Sep 28, 2018
Mike Keb | Sep 28, 2018

Having the same problem but my credit card was charged right away. Its been 2 months and have not heard a peep.

Are the salt blocks n dome safe for someone with kidney disease or failure? As it isn't ingested. I can't find much info on this?

Charm Global | Sep 28, 2018
Himalayan Salt Company | Sep 28, 2018

The foot domes are safe for everyone because they are used for foot massage. I'm not aware of any evidence that would indicate high salt absorption via Transdermal transfer.  Therefore  the foot domes should not be a problem for patients with compromised kidney function. The salt blocks or planks are used to prepare food.  They are pre heated in the oven or on the grill and then used to cook chicken or seafood or beef.  When the cooking material is placed on the plank a small amount of salt is dissolved in fluid from the cooking material from the plank and forms a crust on the surface of the beef or chicken which serves to seal in the moisture and flavor.  Preparing food this way gives it greater taste appeal without adding much salt at all.  It should be safe for patients with limited kidney function but I would recommend checking with your physician first just to be safe.

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