Address: 1526 K St #400, Lincoln, NE 68508, USA
Phone: +14024712053
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Trent Kersten
If I could leave zero stars I would. They are incredibly disrespectful, slow, and rude. Every time I called to get an update on my 401k withdraw due to an emergency the individual who answered was extremely disrespectful. What should have only taken 3 weeks took almost 8 weeks. Absolutely terrible place. Be smarter than me . Put your money in a roth IRA, or literally anywhere else. Worst experience I've had hands down.
Tim Williams
Great website for Nebraska Public Employee’s, all the info you need can be found on this website.
Ryan Pi
They will say "sir are you there? Sir?" after speaking with you just fine so that they can hang up on you anytime they don't want to help you; particularly if you are calling for help with rollover. There is no problem with the connection they just know that if they pretend the connection is bad and hang up when you call back your call will go to the next worker in line and they don't have to deal with it. Has happened to me 3 times. Everyone that works here is old and hates their job and I would too if I were them. A soulless occupation full of people who are dead inside who would love nothing more than to not help you
Redina Redwing
VERY disappointed with the customer service. I was told processing time would be 6-8 weeks. Over 8 weeks and I call to check on things. Wasn't even processed!! The lady told me it would now be sent for FURTHER processing. Where would things have been had I not called to check on things? Still sitting there????
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Each retirement plan we administer has a wait time for refunded lump sum payments. These wait times are listed on the application that you sign to get a refund of your retirement account. If you are concerned about your wait time, please call our Member Services area at number listed above.
Please got to our "Contact Us" page on the website. We look forward to hearing from you! https://npers.ne.gov/SelfService/public/contactus/
If you are receiving payments from an NPERS State or County plan annuity, and your payment date falls on the weekend then your payment is processed the business day prior.
The “180 day rule” applies to service at a Nebraska School or ESU that is participating the plan that we administer. Generally, if you were working at a school out of the state of Nebraska you would not have wait the statutory 180 days to receive funds from your retirement account.
If you have specific questions regarding your retirement account, please call into Member Services who can reference your specific circumstances. They can be reached at the telephone number above.
We cannot advise you on which option to pick, as none of our staff are certified financial planners or tax preparers. However, you can go on the website npers.ne.gov and watch a video explaining the options (and how taxes are withheld) or if you would like to call into our Member Services they can walk you through how each option functions and how we withhold taxation on annuity payments or lump sum distributions (at 402-471-2053 or 800-245-5712) which may help you make a decision you are comfortable with.
If you are eligible (terminated or retired) you may elect a lump sum distribution from your retirement account.
It should appear on your statement; however, you may also want to contact our Member Services area for help at the telephone number listed above.
Please contact our Member Services area to address your specific circumstances at the telephone number listed above.
We do not provide, nor service, health insurance at NPERS. Please work with your employer regarding health insurance continuation options.
Thank you for inquiring at NPERS. The school match helps to fund your retirement benefit. It is not part of your account balance. If you pass prior to retirement, your beneficiary may be able to draw a monthly benefit, or the lump sum of your account. If you have further questions or concerns please feel free to call Member Services at 1-800-245-5712, and we would be glad to help you.
This question is too broad to be answered, as many things factor into when a beneficiary can and cannot be changed. Please, direct your specific questions to our Member Services Area at the telephone number listed above, or review your plan specific materials on our website.
For the NPERS School Retirement plan, legislation in 1998 allows a member who is at least 55 to retire with unreduced benefits when the member's age and years of service equal 85. For members hired (or rehired as a new member) on or after July 1, 2018, the minimum age for the "Rule of 85" is 60. To learn more visit our website linked above.
We administer several plans at NPERS. If you would like to review eligibility requirements for your specific plan regarding hours worked, please see your specific handbook on our website, or call our Member Services area for more information at the telephone number listed above.
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