Kathy Bernardez - State Farm Insurance Agent

Category: Insurance agency in Pleasanton, California

Address: 231 Old Bernal Ave #3, Pleasanton, CA 94566, USA

Phone: +19255200290

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Karen Knowlton

Aug 26, 2022

I recently called to get a quote for auto insurance. The agent I spoke with was very informative and the customer service was excellent! Thank you!

Mitchell

Aug 26, 2022

When I called the office and spoke to Mr. Jeremy, I was taken aback by his vast knowledge. He was always able to answer my questions or connect me to people that could. Great job Jeremy, keep it up!

Lisa Silalahi

Aug 26, 2022

Jeremy helped me out and I loved the great customer service!!

Jeremy Nguyen

Jul 26, 2022

My interactions with Kathy as well as her team members have been exceptional and I look forward to working with all of them. I highly recommend joining this State Farm Family. The high quality service aspect is something you will not regret!

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Questions & Answers

What factors influence car insurance rates?

Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022
Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

How fast can I get car insurance coverage?

Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022
Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What if I have a vehicle that's not listed on the Vehicle Type section?

Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022
Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between market value and replacement cost?

Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022
Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

Can I pay by phone or mail instead of online?

Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022
Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What is the difference between sending my quote and purchasing with an agent?

Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022
Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

Why should I sign up for the Paperless Notice of Privacy Policy?

Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022
Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

Is my payment information secure on your website?

Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022
Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

What can I do on the State Farm mobile app?

Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022
Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022
Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

What if I have more than four vehicles or four drivers in my household?

Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022
Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

How do I download the State Farm mobile app?

Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022
Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I use my check card or debit card?

Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022
Kathy Bernardez - State Farm Insurance Agent | Jul 15, 2022

State Farm accepts most major credit and debit cards.

How can I pay for my insurance if I decide to purchase it online today?

Kathy Bernardez - State Farm Insurance Agent | Sep 13, 2021
Kathy Bernardez - State Farm Insurance Agent | Sep 13, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Kathy Bernardez - State Farm Insurance Agent | Sep 13, 2021
Kathy Bernardez - State Farm Insurance Agent | Sep 13, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Kathy Bernardez - State Farm Insurance Agent | Sep 13, 2021
Kathy Bernardez - State Farm Insurance Agent | Sep 13, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Kathy Bernardez - State Farm Insurance Agent | Sep 13, 2021
Kathy Bernardez - State Farm Insurance Agent | Sep 13, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Kathy Bernardez - State Farm Insurance Agent | Sep 13, 2021
Kathy Bernardez - State Farm Insurance Agent | Sep 13, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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