Clinica de Salud del Valle de Salinas

Anderson, Adolfo Alcantar-Carrillo

Today is Saturday, September 10, 2022. At 4:30pm, I showed up for a walk-in but the facility was closed even though their business hours are posted at the door. It says: MONDAY 10:00 a.m. - 7:00 p.m. TUESDAY - SATURDAY 8:00 a.m. - 5:00 p.m. I called them to inquire about why they were closed when it's supposed to be open. They had the audacity to put me on hold for 15 minutes, and then the woman who answered my call again was rude and did give me a valid reason when asked again about why the facility was closed when it 's supposed to be open. All she said was," I don't know. They didn't tell us anything." This is not the kind of irresistible business practice that I would tolerate from my employees. Those scheduled that were supposed to be here at this time should be disciplined and/or Terminated.

Gerardo Soto

First thing this people do when they pick up a call is give you attitude like if you’re bothering them by making them do their job. By far this is the worse service I’ve gotten anywhere.

veronica casillas

I went to a COVID appointment my appointment was at 1 pm after 20 minutes waiting I asked and the receptionist asked another woman if she could see me and the girl said she is not signed up, I mean if she didn't ask they don't see me, she asked me to fill out some fight and the others to two receptionists talking, the appointment that was for a COVID test lasted one hour very bad service by the receptionists

zeppeli

receptionists are a literal joke. once you get here they're not even doing anything on their computer they're just talking. they tell you to “give me a second” just for them to finish their conversation and then put you first. i'm usually waiting for about an hour almost 2 for anyone to call me up to see a doctor or my counselor. another incident was one of the receptionists said they got me down for my apt and turns out that they never even put me down that i was here! my counselor saw me himself and called me in. These people need to get their work straight and they need name tags. its annoying and unprofessional.