Address: 111 W Main St, Walla Walla, WA 99362, USA
Phone: +15095254400
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–6PM
Saturday: Closed
Andrea Walker
Paul Jensen is my hero! Had an issue with a withdrawal at the atm and thought I was up a creek but he was very kind and made the process to try and recover the cash as painless as could be. I really appreciate his help and look forward to dealing with him in the future. Thanks Paul! 😊
Ashley Bischoff
Just here to vent because I’m a little overwhelmed. Can I just say, over the years Washington Federal here in Walla Walla has always been amazing to me especially through the pandemic except for one lady who sounds older. I do most of my banking online and over the phone and this woman always seems to sound like accommodating anyone is so hard for her. Not to mention I went to the bank already twice today so. Anyways, vent over! Just wish she was never the one that answered the phone since everyone else there seems to enjoy their job which you know may not be true at all but their customer service is great regardless. Rating would be a 5 if I never had to deal with her.
Ye He
Never received any notifications but was kept charged service fees from the bank. Managers wouldn’t refund either...
David Blomquist
The managers and associates are very helpful. Last February I became involved with a Internet scam. They were so helpful in resolving this bad situation. It's a good feeling knowing you can walk in any day and expect to get answers to any concern.
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Washington Federal did modify the name, to WaFd Bank. We are still the same bank you trust. We launched the simplified name because the previous title did not emphasize that we are a bank. Our solution? Put the word “bank” in our name - WaFd Bank.
We’re proud to be a portfolio lender. We originate and retain your mortgage loan for the entire term. Since we don’t sell our loans to the secondary market, we’re able to provide our borrowers with flexibility and one-to-one service.
Find your account number by signing into online banking, checking your bank statement or looking at the bottom line of your printed checks. You may also call the Client Care Center for assistance at 1-800-324-9375 anytime.
WaFd is our longtime nickname and an abbreviation of Washington Federal for over a century. WaFd Bank also aligns with our NASDAQ ticker symbol—WAFD. We pronounce it “Wah-Fed”. For more information visit our About Us page.
Hello Susan White, We do apologize for your experience. This is not a current issue.
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