Address: 85 Franklin Village Drive #14, Franklin, MA 02038, USA
Phone: +15085289300
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–1PM
Hannah
I heard great things about this location's RMV services and helpful staff. Maybe I just found them on a bad day but... if you need proof of residency and choose to use bank statements, Chase is not one they will approve because it doesn't say "Statement" on their statements. Additionally, they are not aware that car insurance policies do not have the word "Declarations" on their coverage summaries, that is Renter's or Home Owner's insurance. For that reason, they will not take those documents as valid either. Lastly, if you are the type to call ahead to confirm their capacity to do something, don't waste your time. You'll likely get someone from a different location and the individuals at this location will tell you the ones in the phone didn't know anything and what they said is invalid. They will consider doing it (read wait times worse than the RMV). In sort, just go to the RMV, it is horrible but they at least know what they are doing and what documents they are looking at. (Literally took the same proof documents to the RMV and had absolutely no trouble.) The management of this office chooses to foster an attitude where employees intentionally make RMV tasks more difficult than they need to be.
Brian Asselin
Tried to get in for an appointment for my son's learner's permit. I called the AAA Franklin branch number in the am and was told I could pickup my son from school and go in and do standby (wiat for an opening). When I got there they associate/manager(maybe?) told me I needed an appointment and didn't even consider taking us on standby because this was "such a busy branch", and apparently it didn't matter what I was told on the phone. There were only 4 customers in the office, 1 being helped and 3 waiting. There were more associates than customers there! Very unhappy about losing 1.5 to 2 hours of my time because one AAA associate on the phone said one thing and the person at the branch was not helpful and not courteous at all. Wish I'd taken a photo or video of how "busy" it was.
Steve Muniz
Convenient location for registry services
Corey Verham
3 hours late
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Can you give me an appointment
do you need an appointment to come in for a REAL ID? Is there day or Time that is better? It is part of a license renewal
I was there on Saturday and they told me anything that requires a plate they do not do so I assume it's just re-registrations and other services like that
Yes
Yes!
Depends what you are going there for. Call and ask. I aways call 1st. Franklin is an awesome AAA Office in my opinion. They are wonderful
You can renew online or call the office. You just need his membership number, and his or your email address if renew online.
Hi, I not sure about that. I would contact aaa directly. Thanks!
I renewed my license. Call them to see if you can renew your auto registration on a Saturday.
Yes you can but you need to make an appointment online first
Yes, they do. Very quick and easy process
Don't know. Best to call them.
Call them. They did for Busch Gardens and other places.
Registering a vehicle requires a trip to the RMV, even for members.
No you have to be a member to get that service!
Yes 9am to 1pm and their RMV services as well.
If so you can get them at any AAA office they are good for one year and you can get them with in a few mins.
You would have to go to sprint.com/aaa and register your sprint phone number and your AAA member number.
No they don't do plates at AAA anymore you need to go to the dmv
Yes
If you are a AAA member you should be able to
They do have Registry Services for AAA members.
Nope
Absolutely
The office is closed today and will reopen at 9am tomorrow.
Yes
They should if you're a member.
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