Dunkin'

Daniel Louis

1 employee on a Saturday afternoon. But she was GREAT! EXCELLENT Coffee! She seemed over worked but still smiled and made our drinks perfect. Thankful for her or we wouldn't be back. (See photos)

Dave Clements

I love Dunkin, but the one on Franklin is horrible. The grumpiest staff. Especially one particular employee. I gave him several shots thinking maybe he was having a bad day, but his attitude was constant. Order too much he rolls his eyes.. It’s like they don’t just hate their job but their life. The energy isn’t at all what I’m used to at Dunkin’s. I actually drive across the city now to take my kids for their weekly post gymnastics donut. Bottom line is they always made us feel like we were asking too much by just being there. Also, the cold brew coffee always taste like watered down ice coffee. Not just once but every time we went. It’s a hit and miss if the donuts are dry or not. Night and day difference from other locations.

Christy Waddell

I am from Grundy, Va and stopped by there today because I was craving a Duncan donut so bad! YES duncan donuts are my favorite but I stopped today in Roanoke, Va on Franklin Road and got a dozen of mixed donuts today and they were absolutely horrible! They were so dried out. A really nice black guy waited on me and checked me out at the register. He was very sweet. I have absolutely nothing to say about the worker that waited on me but I paid over 13.00 for a dozen of hard donuts. There was one donut out of the whole box that had a little soft chocolate on it I tried to eat and I just couldn’t! They were ALL dried out! I brought them straight home and opened the box, felt of them and trashed them. Please if you are gonna sell these make sure they are fresh! Thank You

Faye Greer

We munchkins and 2 caramel marciatie's . Donuts were fine. But we threw the coffee away. Never tasted anything so bad there was no sugar in it at all.. I'll never get another one there.This was on Franklin Road.