Address: 823 Washington St, Auburn, MA 01501, USA
Phone: +15087957942
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Rood Metellus
Online they said available when I was just 1 hr toward pick up time they text no car available. Would be nice if they informed a day before.
Jim Cote
On a tough day to find a rental Hertz Auburn MA was awesome and accommodating!!! The young professional that got the job done was awesome and Hertz is fortunate to have her!!
Meghan Langley
Wow, booked a rental online and called the local office to confirm their cancellation policy because there was a possibility I might have to cancel. I had a question because my cancellation might be within 24 hours of booking but also within 24 hours of scheduled pickup so I wasn't sure if I would pay a fee or not. She talked to me like I was an idiot and wasn't even close to knowing the company's own stated cancellation policy online. Basically just told me to call someone else and she doesn't know. I just went ahead and cancelled immediately after that experience and reading the reviews here.
Jaheem Graham
Useless staff and absurd gas charges. They charged me $75 dollars for less than a half a tank of gas.
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You'll have to call direct. That answer varies.
Yes I spoke to corporate and come to find out it was a toll in Albany. If they had checked the milage they'd know I stayed in Worcester. Also how was it possible that there was just one toll and not multiple. Thankfully she resolved it but even still, I will never rent another vehicle from anywhere.
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