Dignity Health-GoHealth Urgent Care

Category: Urgent care center

Address: 750 Redwood Highway Frontage Rd Suite 1204, Mill Valley, CA 94941, USA

Phone: +14153844778

Opening hours

Sunday: 9AM–5PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 9AM–5PM

Reviews

Courtney Sheetz

Feb 22, 2022

went to one center and they simply turned me away. My surgeon said I should try another so I called before going in and they assured me I could get an X-Ray. When I arrived in the morning the woman at the front desk complained to me about how they didn't do what I needed to get done. Then I asked her to look at my preop list and she complained as she brought it back to the practitioners to see if they could help. They said they could do 3 things on the list. The entire time the front desk woman just gave me attitude and was extremely rude and angry. I did get the work done, minus the X-Ray as their tech left for the day. The practitioners who helped me in the exam room were extremely nice! Now, I can't get my medical records to print, upon leaving the front desk woman told me their Fax wasn't working.... I was on the line with the NY location after dialing the Mill Valley location. They can't locate my records. In the end they just hung up on me. HUGE WASTE OF TIME!

Kate Becerra

Sep 30, 2021

The front desk staff is not welcoming at all. It would also be nice for them not to ask what’s wrong with you in front of the entire waiting room because some issues are private. I called multiple times to ask about a prescription I was supposed to get that they apparently never sent over. No answer so I finally decided to go in again and ask in person. When I did ask they made me feel bad for not coming in sooner. Unfortunately my schedule didn’t allow that because I work and I knew it would take them forever to attend me like always. I do have to say that their PA, Halsey, I believe was her name was super sweet and super helpful so she deserves 5 stars but my over all experience was not very pleasant.

Jeffrey Burke

Jul 4, 2021

Took my recently adopted daughter there with no one in the lobby on July 4th. I mention that she was recently adopted because, she is not yet enrolled through my insurance through the school I teach at. Once they saw her previous name (Hispanic) and saw that she had Medi-Cal, they mentioned that they did not accept Medi-Cal. When my wife suggested we may pay out of pocket, the receptionist said they were very busy - all of a sudden with no one in the lobby. Interesting that as White parents that they were willing to help us until her insurance and ethnicity were known.

Marissa Baye

Jun 30, 2021

Heads up! They charge about 70% percent more than the national average for service. I got slapped with a $450 bill when the national average is $150 for an urgent care visit for treatment for a bacterial infection. They are in-network with my insurance provider. I’ve had multiple urgent care visits for this bacterial infection across the country and I’ve never had an urgent care charge more than $200 before insurance makes a payment. Their billing department is also saying they can’t send me an itemized bill with medical codes. Apparently this is common for Dignity Health. They’ve paid out a $37 million dollar lawsuit in 2014 and an additional $10 million this year for overcharging patients. If you want to be fairly charged for your care, go elsewhere.

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Questions & Answers

Do you have covid testing appt"s available today?

Ann Brenner | Aug 31, 2021
marie-anne Phillips | Feb 2, 2022

I have a flight at 8:30am Thursday 6 January. Can I make a reservation to receive a covid test for Wednesday the 5th ??

Read More

What services does Dignity Health-GoHealth Urgent Care offer?

Dignity Health-GoHealth Urgent Care | Aug 31, 2020
Dignity Health-GoHealth Urgent Care | Aug 31, 2020

Dignity Health-GoHealth Urgent Care treats non-life threatening injuries and illnesses. This includes, but is not limited to illnesses such as: allergies & asthma, flu & colds, pink eye, sore throats & strep, ear infections, urinary tract infections and more. We also provide injury related services including but not limited to: X-rays, Fractures, sprains & strains, minor burns, cuts & scrapes, sutures, foreign object removal and more. If you have a life threatening injury or illness please call 911 or go to your nearest Emergency Room.

Can Dignity Health-GoHealth Urgent Care do blood work?

Dignity Health-GoHealth Urgent Care | Aug 31, 2020
Dignity Health-GoHealth Urgent Care | Aug 31, 2020

Yes, minor blood tests can be done at Dignity Health-GoHealth Urgent Care if deemed necessary by your provider. Rapid blood tests include: HIV, monospot and glucose testing. At our Mill Valley and Lombard centers we offer onsite Comprehensive Metabolic Panel (CMP and Lipid Panel). Additionally, all centers can draw blood and send to external laboratories where an extensive list of tests can be ordered, included by not limited to: CBC, CMP, TSH, and STI tests such as HIV, RPR and Hepatitis Panel.

Can Dignity Health-GoHealth Urgent Care take X-Rays?

Dignity Health-GoHealth Urgent Care | Aug 31, 2020
Dignity Health-GoHealth Urgent Care | Aug 31, 2020

Yes, Dignity Health-GoHealth Urgent Care can take X-rays onsite for most body parts including hands, arms, shoulders, legs, ankles, feeet and more. Providers receive preliminary X-ray reports immediately and full reports within 48 hours.

When are you open?

Dignity Health-GoHealth Urgent Care | Aug 31, 2020
Dignity Health-GoHealth Urgent Care | Aug 31, 2020

We are open 365 days a year Monday through Friday (8:00am-8:00pm PST) and Weekends/Holidays (9:00am-5:00pm PST).

Do I need an appointment or can I just walk in?

Dignity Health-GoHealth Urgent Care | Aug 31, 2020
Dignity Health-GoHealth Urgent Care | Aug 31, 2020

While we do not make appointments, we do have the option of saving your spot online at a time that works best for you and completing your registration before you arrive at the center. But, walk-ins are always welcome during our normal business hours (M-F: 8am-8pm/Weekends & Holidays: 9am-5pm)!

Do you offer vaccines needed for school?

Dignity Health-GoHealth Urgent Care | Aug 31, 2020
Dignity Health-GoHealth Urgent Care | Aug 31, 2020

We provide the following Vaccination for children and adults: Tdap and Pneumococcal, and Flu Shots. We also offer the PPD test for Tuberculosis.

Can I get a prescription for medication here?

Dignity Health-GoHealth Urgent Care | Aug 31, 2020
Dignity Health-GoHealth Urgent Care | Aug 31, 2020

If deemed necessary by your medical provider, prescriptions can be obtained for a variety of conditions. Prescriptions will be sent to the pharmacy of your choice.

Do you take children at this Urgent Care?

Dignity Health-GoHealth Urgent Care | Aug 31, 2020
Dignity Health-GoHealth Urgent Care | Aug 31, 2020

Services are available to adults and children 6-months and older.

Is there a Doctor available at this Urgent Care?

Dignity Health-GoHealth Urgent Care | Aug 31, 2020
Dignity Health-GoHealth Urgent Care | Aug 31, 2020

Yes, the Dignity Health-GoHealth Urgent Care staff includes a range of medical professionals Including Physicians, Physician Assistants and Nurse Practitioners who are available to treat patients over the age of 6 months old. We also make it easy for you to see a medical provider with the ability to hold your spot in line.

What will my Co-pay be?

Dignity Health-GoHealth Urgent Care | Aug 31, 2020
Dignity Health-GoHealth Urgent Care | Aug 31, 2020

Most major insurance companies' urgent care co-pays range between $20 - $100 for a variety of services. This is an estimate only. Please contact your health plan to determine the actual amount of your co-pay based on your policy coverage.

Do you accept Workmen's Comp Insurance?

Dignity Health-GoHealth Urgent Care | Aug 31, 2020
Dignity Health-GoHealth Urgent Care | Aug 31, 2020

No, we do not offer Workers' Comp services at our any of our Urgent Care locations in California.

What is the visit cost for patients with no health insurance?

Dignity Health-GoHealth Urgent Care | Aug 31, 2020
Dignity Health-GoHealth Urgent Care | Aug 31, 2021

Costs will vary based on your specific needs. Basic visits with an instant lab test start at $250. To receive actual pricing on your care needs, please call Dignity Health-GoHealth Urgent Care directly. We also will provide pricing before providing any non-emergency care if requested. Please note, the cost could increase if there are medical complications.

What Health Insurance plans does Dignity Health-GoHealth Urgent Care accept in California?

Dignity Health-GoHealth Urgent Care | Aug 31, 2020
Dignity Health-GoHealth Urgent Care | Aug 31, 2020

Dignity Health-GoHealth Urgent Care and all of its physicians, physician assistants and nurse practitioners are in-network with the following health plans: AARP UnitedHealthCare, Aetna, Anthem Blue Cross, Anthem Managed Medi-Cal, Blue Cross Federal, Blue Shield, Brown & Toland HMO plans, Chinese Community Health Plan, ChoiceCare, Cigna, Coventry/First Health, Covered CA, Golden Gate Restaurant Association, Health Plan of San Francisco, Health Plan of San Mateo (Peninsula locations only), Hill Physicians Group, Humana, Jade Health Medical Group, Jewish Senior Plans, Medicare and Medi-Cal plans, Meritain Healthcare, Multiplan, Networks by Design, NMDP Be the Match, Rail Road Medicare, San Francisco Health Plan, Sequoia Physicians Network, UnitedHealthcare, Western Health Advantage.

do you take Medicare?

Susan Golden | Aug 31, 2020
Dignity Health-GoHealth Urgent Care | Aug 31, 2020

Dignity Health-GoHealth Urgent Care and all of its physicians, physician assistants and nurse practitioners are in-network with the following health plans: AARP UnitedHealthCare, Aetna, Anthem Blue Cross, Anthem Managed Medi-Cal, Blue Cross Federal, Blue Shield, Brown & Toland HMO plans, Chinese Community Health Plan, ChoiceCare, Cigna, Coventry/First Health, Covered CA, Golden Gate Restaurant Association, Health Plan of San Francisco, Health Plan of San Mateo (Peninsula locations only), Hill Physicians Group, Humana, Jade Health Medical Group, Jewish Senior Plans, Medicare and Medi-Cal plans, Meritain Healthcare, Multiplan, Networks by Design, NMDP Be the Match, Rail Road Medicare, San Francisco Health Plan, Sequoia Physicians Network, UnitedHealthcare, Western Health Advantage.

Do you offer Covidtesting on Saturdays, if so can I are an appointment for Saturday Jan 22 now??

Pam Riley | Feb 2, 2022
Dignity Health-GoHealth Urgent Care | Feb 2, 2022

You may save your spot online ahead of time or just walk-in for care!

We are traveling to London on Tuesday, September 7...when should I make our appointment for the travel covid test for? Would Monday morning give us time to get our results back the same day?

FM L | Aug 31, 2021
Dignity Health-GoHealth Urgent Care | Aug 31, 2021

COVID-19 testing for travel is available at 5 designated centers in the Bay Area to all travelers who are not currently experiencing symptoms and do not have a known positive COVID-19 exposure in the last 14 days. Rapid test results are available in approximately 15 minutes - please note this is not a PCR Test. For Rapid PCR testing, please utilize our walk-up testing center at SFO (results available in approximately 50 minutes). You are responsible for understanding the testing requirements for your travel destination and should request the required test during your visit at a Dignity Health-GoHealth Urgent Care center.

does clinic have ultrasound ?

John Jordan | Aug 31, 2021
Dignity Health-GoHealth Urgent Care | Aug 31, 2021

Our Dignity Health-GoHealth Urgent Care centers do not offer ultrasounds but can refer you to an OB-GYN in our Dignity Health network that does.

Is your PCR test acceptable for border crossing into Canada?

Sydney Park | Aug 31, 2021
Dignity Health-GoHealth Urgent Care | Aug 31, 2021

We currently offer PCR and rapid molecular COVID-19 testing at designated centers, as well as at the San Francisco International Airport. You are responsible for understanding the testing requirements for your travel destination and should request the required test during your visit at a Dignity Health-GoHealth Urgent Care center.

Do you offer COVID-19 testing?

Dignity Health-GoHealth Urgent Care | Aug 31, 2021
Dignity Health-GoHealth Urgent Care | Aug 31, 2021

Yes, PCR and Rapid COVID-19 testing is available at designated centers

Do you offer the COVID-19 Vaccine?

Dignity Health-GoHealth Urgent Care | Aug 31, 2021
Dignity Health-GoHealth Urgent Care | Aug 31, 2021

No, we do not offer the COVID-19 vaccine at any of our urgent care centers.

Can I make an appointment on a Sunday for a rapid COVID test? and if so, how quickly will I get the results back?

Ken Hatfield | Aug 31, 2021
Nemia Bennett | Jan 3, 2022

Is it possibly get a covid test today for my work on Tuesday? Thank you

Read More

How much is the Covid 19 test with no medi- cal

Naka G | Aug 31, 2021
Cynthia Nimmo | Aug 31, 2021

Does Kaiser cover the cost of covid test

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I need a physical that covers Vitals and HEENT. Do you offer that?

Jeff Lantz | Aug 31, 2020
Dignity Health-GoHealth Urgent Care | Aug 31, 2021

We do not offer physicals at this time. Please contact our partners at Dignity Health for a primary care provider.

Can you get PCR tested for travel purposes. and get results within a day?

Windy Barnhardt | Aug 31, 2020
Dignity Health-GoHealth Urgent Care | Aug 31, 2021

Yes, we offer same-day rapid tests for flu, strep, mono and COVID-19 if indicated after a clinical evaluation by one of our providers. Results are typically available within 15 minutes.

We need to pay our bill for your services. Your facility won't accept it. We have our billing summary printed out. Do we mail it or visit a web site to pay. Confused!!

Sam Reiter | Aug 31, 2020
Dignity Health-GoHealth Urgent Care | Aug 31, 2021

Please visit our billing website at gohealthuc.com/bill-pay to select your location and pay your bill online.

Do you see patients without insurance an if so , what is the cost per visit.

Gita Bagoo | Sep 1, 2019
Dignity Health-GoHealth Urgent Care | Aug 31, 2021

Costs will vary based on your specific needs. Basic visits with an instant lab test start at $250. To receive actual pricing on your care needs, please call Dignity Health-GoHealth Urgent Care directly. We also will provide pricing before providing any non-emergency care if requested. Please note, the cost could increase if there are medical complications.

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