SERVPRO of Montgomery & Pulaski Counties

Dorrie Ditton

The owner Quinn refused to work with me after repeatedly saying a crew would be out and nothing happened. If he had called each time and explained or gave a reason I wouldn't have been so disappointed. When you can't live in your own house and ecxpect some progress and don't se either be done it's traumatic. He called me and quit the job and I have had to do it myself.They put in air scrubbers right away which was only thing they did fast but the workers installed the filters for the grates improperly causing back flow from the ducts to increase throughout house.Be careful this part of the service is expensive might be cheaper to rent b your own hvac system. The only other thing they did promptly was take every piece of clothing and shoes,which were returned late and some things hadn't been cleaned and all of them smell highly of a chemical that is highly irritating. I wish I had done them at home in washer,it would have worked.But think about it this is high profit section of their business. So. I apologized to owner for being upset and to come back, I still needed my place cleaned but he said "he didn't like being called liar:".never to be seen again.Guy needs anger management trainings. And to admit that when he is over booked to be truthful to the client and treat them with respect

John T

After my father passed, we had an issue selling his house due to cigarette smoke. Servpro deodorized it and within 2 weeks, a previous person that liked the house but not the smell bought it.

Cory Snyder

They were here within 2 hours of us calling after we had our septic system back up into our basement. From start to finish, they were compassionate, responsive, and professional. They did all of the clean up and remediation and followed it through until it was handed over to a construction/remodeling company. Despite many complications due to our house being older, they worked with our insurance company and made it all easy for us. We couldn’t recommend them more. They were excellent!

James Viers

Servpro representative was very knowledgeable and very helpful.