SpringHill Suites by Marriott Los Angeles Burbank/Downtown

Kristin Lawrenson

Very clean and staff is very friendly! My favorite part was that it was outside LA and the drive was super easy! I didn’t want to stay in LA and this was the perfect stay for my daughter and I! Would recommend to anyone looking to stay in Burbank or be near LA without staying in the major city!

Jonathan Tabujara

James, operations manager at the front desk was very friendly and went above and beyond in making us feel special during our stay here and his demeanor was very caring. He took the time to orient us to the hotel and even suggest some local eats as out of towners. It was very welcoming. Our suite was cozy and the free breakfasts were nice. Overall an A++ experience.

Scott Jackson

Dad was in town and had a 2 Queen Larger Studio room reserved here, and it wasn't the best experience. Upon arriving at the room, noticed it was an accessible room, which is not great if not needed, as everything is lowered by design, so mirrors don't align when standing, sinks are lower, hand rails everywhere (and taking up space in the shower) etc. It's great these rooms are offered for those who need them, but they aren't great for those who don't. This was not what was booked and there was no mention of it at check-in. After calling down to the front desk, the rather unhelpful staff said they were all booked up, nothing they could do, and refused to make any concession with regard to rate, parking fees ($18 per night for parking btw) or anything. Just pretty much said "sorry, can't help you, we're full." Strangely we didn't run into a single person in the hall to or from the elevator over 3 nights... The room itself is nice enough, though the couch is incredibly stiff so not great for lounging for any length of time. Nice to have a working mini-fridge and microwave, and the TV was on a nice swivel mount so you could tilt to either side of the room if you were watching from either the couch or a bed. AC unit made some additional noise too, but probably not the case in all rooms. The pool area looks nice (didn't use it), and they have a small fitness center and laundry area ($3 for wash, $3 for dry), though we didn't use either. There's supposed to be a bar and a restaurant but it didn't look like either appeared to be open at any point over the weekend, so not sure what's up there. Lobby bars are a great addition to any hotel, and they have one there, but it was dark and not staffed. There is a small convenience area where you can buy some beer, wine, soda, snacks, etc if you want, and it appeared to be open at all times, as it's next to check-in desk. Location is walkable to a lot of downtown Burbank, and easy to get to and from the 5 freeway, so I would say it's convenient. Overall a fine stay, just a bit disappointing with regard to the service (or lack thereof) and the room being a bit less than maybe what the pictures would indicate.

Aksh Dantal

had a great stay February 2022, friendly staff and clean and decent rooms. The jet stream jacuzzi was amazing and the breakfast was solid, but somewhat lackluster compared to other Marriott’s I’ve been to. Definitely great hotel to use for your 35K certificates.