Keith's Appliances

Category: Appliance store in Norwich, Connecticut

Address: 320 W Thames St, Norwich, CT 06360, USA

Phone: +18608892093

Opening hours

Sunday: Closed

Monday: 9:30AM–6PM

Tuesday: 9:30AM–6PM

Wednesday: 9:30AM–6PM

Thursday: 9:30AM–8PM

Friday: 9:30AM–6PM

Saturday: 9AM–5PM

Reviews

MARC BARRES

Sep 12, 2022

Look out! If you call & speak w Mallory & ask her if they have a specific model (or 2) in stock & she says "yes", beware! You'll get to the store & they'll say "sorry, we made a mistake, we don't have those models in stock & we can't order them either". It's the classic "bait & switch".

Dorothy Capodicci

Sep 12, 2022

Do not recommend. $700 Dishwasher just stopped working. Bought on 8/21. Today is 9/12. JUST passed a year. Service department was completely unwilling to even come troubleshoot. Will not ever use them again.

David Modelane

Sep 9, 2022

Great service from sales to install!

Harriet Schutsch

Sep 9, 2022

My salesperson was Floyd and he was knowledgeable, professional and made the encounter painless! I am looking forward to my new Maytag washer and dryer! I know I will go back for my Refrigerator and stove next!

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Questions & Answers

I'm interested in purchasing a new dish washer. Do you need to come and measure anything before I visit your Norwich Store?

William Silva | Nov 16, 2021
Cava Castagnaro | Nov 16, 2021

I don't think so. Wear mask inside store

I purchased a refrigerator and extended warranty from Keith's of Norwich in February of 2019. The ice maker has issues that are known and ongoing. Calls to service should helped but did not. How can I get my issue resolved?

Chuck Clayton | Sep 12, 2021
Keith's Appliances | Sep 12, 2021

Hi, Chuck! Thanks for reaching out! We will send your Name & Message into our Service team (we are so sorry your last call did not go well!) and ask that someone contact you regarding this & loop our Owner in as well. That said, if your Order was under a different name, please feel free to send us a DM on Facebook (we unfortunately can't Message you via Google other than this Reply) so we're sure to be able to locate your info!

What are the Covid safety practices like here?

Anonymous | Sep 12, 2022
Babatunde Ebunola | Sep 12, 2021

When you walk in, there is hand sanitizer for the customers. All employees wear masks. If you need to go to the front desk, customers and employees are divided by a plexiglass barrier.

do you install through the wall A/C units ?

Richard Russell | Sep 12, 2020
Keith's Appliances | Sep 12, 2020

Hi Richard, yes we do if the air conditioner was it is purchased from us. Thanks.

Do you service air conditioning units? I need mine cleaned and recharged.

Moe Rodriguez | Sep 13, 2018
Carol Fisher | Sep 13, 2018

I do not think so. I didn't see any air conditioning units in the store

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