Diaper Lab

GM

Cloth diapering can be intimidating at first. (Isn't it messy? How do you wash them? Won't they leak? etc.). But with Diaper Lab by our side, it was an easy and supportive experience. We signed up for the Diaper Service, so they picked up a dirty bag and dropped off a clean one twice a week, which was a life saver. They were also incredibly responsive if we had an issue (not sure how to fasten diapers correctly as zombified new parents, baby sizing up and not fitting in current diapers anymore) and would always give us a prompt response and new materials that were perfect. We even got a personal tutorial to help train us at the beginning when we were confused and frustrated and couldn't figure things out. In short, Diaper Lab's diaper service was one of the best investments we made for our baby. We got through 20 months with no diaper rash! Ever! Highly, highly recommend this company. They are professionals and they really know their stuff.

Matthew Wilson

We got our own cloth diapers for our now 9 year old from DL and now we’re using their delivery service for our second. Love the delivery service - it’s great and simple to do! Also their shop is great too for other baby essentials. Such friendly and helpful staff.

Paulette Vincent-Ruz

I did a virtual 1 hour consultation to learn how to use a ring sling. It was fantastic. Salina was so knowledgable and helpful. There were many things that i couldn't figure out just by looking at youtube videos that she helped me understand finally! Will definitely buy from her store and consult with her again when possible

Nicole van der Laan

After doing a ton of research on my own about cloth diapers for my 1st baby due this summer, and feeling a bit overwhelmed, I stopped in the store today to look at what they had to offer in person to help me make an informed decision. The associate working was quite condescending and talked down to me as though I didn't know anything. She kept pushing the need to go to the cloth diaper workshop, despite me telling her numerous times I was unavailable when they were offered. She curtly mentioned supporting small businesses (which I said I wanted to do) but in a way that made it seem like I would be a terrible person if I didn't. When I began to ask some specific questions about the diapers, she steamrolled over me, made me feel that my method of researching diapers was wrong, went on and on about her view of the "right way" to approach cloth diapers and that my questions were stupid. Not once was private consultation mentioned as an option (listed on the website), never asked me what mattered to me about cloth diapers I was looking for, or anything about what I already knew. I stopped asking questions, kept to myself and was uncomfortable the entire time I was in the store. This store has a great selection of product, but the way I felt treated today, I'm not sure I'd ever want to shop there now.