Valvoline Instant Oil Change

Mariana Pereira

My vehicle was not checked at all topside. My invoice says things were checked, but I’ve been to Valvoline before and I’m 100% sure that this time it was not done. My invoice says my service person topside was Kayla, I felt like she was just trying to get rid of me. My oil indicator light on my dashboard was not reset, even though my invoice says it was. I had to google how to do that myself after I got home. I also never received the sticker that tells me when to come back. The guy that talked me through the services was super friendly and knowledgeable, and he told me that someone would come by and explain some things to me, resent my oil light, and give me a new sticker. However the only thing done by Kayla was show me that the new oil was clear and then tell me I’m all set. I saw people working on the other cars and actually checking for the stuff that my invoice says it was done, but it wasn’t on my case. I chose Valvoline because as a women, I don’t really like going to the mechanics because I feel like some of them might want to take advantage of the little I know about cars. Valvoline is different, I thought, they have set prices and good standards, I won’t be taken advantage of there. Well, guess not. Highly dissatisfied with this location.

Staci Cole

Quick and very friendly 😁

Freddy W.

Great job. I was in and out and the staff was great.

Linda Loz

The person that helped me was very nice and accomadating