United States Postal Service

Category: Post office

Address: 12 Middlesex Rd, Chestnut Hill, MA 02467, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–1PM

Reviews

Geetha S (Geetha)

Jun 26, 2022

Always had good experience

Nathan Lee

Mar 28, 2022

Only went because of location convivence, street parking can be tricky during rush hour and school times. Many people in line and only one person working the front desk. Did not want to argue on shipping weight because was relatively cheap $10, but scale is wrong. USPS weighed 3 lbs 12 oz when home food scale weighed same box 1 lb, 7 oz. Employee had difficulty understanding English and was not easy to get employee to take shipping address (printed on box tape and shown on my phone) to make and print the shipping label. Also wanted a "delicate" label on the box, but did not know USPS only uses the term "fragile", eventually got employee to understand and put "fragile" labels on box. Would rather pay more for better service elsewhere, no plans to return.

Maddy Butler

Nov 16, 2021

Staff so kind!

E K

Nov 10, 2021

Parking space is usually availble on the street. Try to avoid peak hours because there could be a long line.

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Questions & Answers

Why does this post office decide to stop sending your mail (saying you moved) without notifying you? I didn’t move.

Elena G | Nov 16, 2021
J Rochez | Feb 14, 2022

Well as long as you have your name on the mailbox or someone filled out change of address form (hence must had same address) if not you will have to talk to a supervisor at that office if not talk to post master

do you make passport ?

lisa luong | Sep 12, 2020
Slava P | Sep 12, 2020

Yes, you can apply.

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Why do my packages frequently get sent to other post offices after arriving in Chestnut Hill, only to return again? Usually they end up in Wellesley Hills, but since 2020 I’ve had packages detoured all the way to CA and WA.

Kathleen Davis | Jul 14, 2022
Iris Geller | Aug 13, 2022

This is an internal problem of the post office. Sometimes the routing for packages is illogical and time consuming. I think some of it is because of the changes done several years ago when Trump was in office. It made things more difficult. If you track a package it will show you everywhere the pkg went. And then when it shows crazy transfers, ask them why. I suspect that many times it is a handler error.

Are you located in the Chestnut Hill Mall?

Isa Zimmerman | Sep 12, 2021
Rob Rosengard | Sep 12, 2021

Not in the mall!

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