KFC

Keith Gregory

Service has been really good here lately, unfortunately today I tried to use a coupon like I have so many times before, however was informed new management won't allow me to swap coleslaw for mashed potatoes anymore, even if I pay extra! I didn't get my food. I left.

Larry Laguna

Server did not know how to operate cash register and take my order correctly when I got home I was missing coleslaw And Chicken breast which I paid extra for Too far to go back

Junlin Wang

I ordered several times in this store, overall is good. While the most recent visit is NOT so pleasant. 1) I placed a mobile order by app, and waited in store for around "10 minutes" past the expected ready time. During this time, NO staff reached out to me at all, even if I tried to contact them several times. 2) It seems like all staffs ONLY care about drive through, even though the current order at drive through is definitely later than my order (because till now I've been waiting for 10 minutes) 3) So I decided to pick up via drive through, and being told that I need to pick-up in store... 4) I'm in a hurry (and don't want to wait another 10+ minutes), so I asked the staff to prepare my order right here. Surprisingly (or maybe not?), my order is NOT prepared at all (now is 15 minutes past the expected ready time). So I waited another 2 minutes in car, and FINALLY got my order. Just a wild guess, maybe drive-through customers matter MORE compared to mobile-app customers, because the latter already paid anyway, and making the latter wait another 15-20 minutes doesn't hurt the revenue, while keeping the drive through line too long will potentially reduce new orders and hurt revenue. Additionally, apart from my unpleasant experience, I’m not sure why I cannot pickup mobile orders via drive-through. This seems like a basic feature to me, and is supported by many other fast food restaurants e.g. McDonald, Burger King, etc. The food quality is good though, which provided a little bit of comfort.

Dan A

Cajun Turkey for Thanksgiving. I ordered the Cajun Turkey meal for Thanksgiving. All the the food was hot when I picked it up at the appointed …