Walnut Creek Marriott

Garrett Tisdale

When I checked in the front desk gave me a key to a room that was already occupied. I walked right into the room of someone who had checked in just a couple hours prior. The individual in the room was quite upset and I was surprised to say the least. After checking into the correct room I listened to a dog that was a few rooms down bark for a couple hours continuously. Every evening when I got back to the room for 4 nights straight I could hear the same dog barking for an hour or two. You must use valet parking which isn’t a big issue at all except for my spare tire that was missing one morning. Not sure if the valet staff was involved in taking it or if someone snuck in their parking garage and stole it. I heard from multiple other guests that it is common in the area for individuals to have their spare tires stolen when valet parked. People never notice the tire missing until they need it. I just happened to notice that mine was missing while opening the trunk of my vehicle. Make sure you check everyday to see if it has been stolen if you stay here. The location is nice but overall I would NOT recommend this hotel.

James Leist

I'm a Marriott Bonvoy member. I needed a room in the Walnut Creek area for a guest for Ukraine. I chose the Walnut Creek Marriott. I had just taken my guest to her first American concert. All went well. Following the concert I escorted her to the WC Marriott. Finding a nightmare parking structure with no available parking spots we went in to request assistance. The desk agent seemed willing to assist; however, a heavy handed security person was rude and unprofessional. Not an acceptable experience.

Diego Silva

I stayed here for work for the weekend and missed my flight home on Sunday. ended up having to extend my stay one day, which immediately added some stress. While rebooking my stay i was greeted by the front desk staff members James, Wed, Randy, and Ryan. They were really fun and pleasant and made me feel comfortable and happy to have the opportunity to stay another day! Thanks!

jen b

Location, Rooms, parking, breakfast and front desk service was exceptional. Evening bar service and restaurant is great for people sitting on bar not for rest sitting nearby. Restaurants are awesome in Walnut creek so avoid dinner at the hotel.