Chipotle Mexican Grill

Lakaya Williams

every single time I come here it’s terrible customer service. my receipt says “ashley “ the person who checked me out also made my food so i’ll assume that’s their name although literally the exact same thing happened last time I came in with another employee . come in. I ask for veggies on my tacos she says “no we don’t have any” refuses to allow me to wait for the next batch and also refuses to walk 5 steps to the to go station and get veggies. so sorry just no veggies. next I get to the second part I ask for pico de gallo she says no we don’t have any. I say ok. well. i don’t mind waiting for the next batch (cos at this point why am I even here if I can’t even eat what I want ) she says no it’s gonna be another 20 minutes before they even make more. all while the to go station 5 steps away is fully stocked with all the ingredients. I guess the employees are just trained to say no no no to the customers instead of putting in an extra 5 seconds of work to fulfill an order. it’s crazy cos I was in here paying with a voucher for a free meal I got because of the last time I came and received terrible service just for it to happen again. they really care.

M.D. Carter

Ordered through DD. They skimped on ALL ingredients! The bowl had about 10 black beans, a teaspoon of guacamole that I paid extra for, no sour cream, about 5 pieces of chicken, very little sofritas. I will NEVER order from this location again. This is such a disappointment compared to how Chipotle used to be and compared to other locations. I will be contacting DD and maybe this location needs to be removed from their list of options.

Ivy Harper

Had my daughter pick me up a salad. They had no corn salsa, no sour cream, had to find black beans and still didn’t add them. They had no cheese dip or guacamole and chips. This salad cost ten dollars they could have at least filled it with lettuce. I asked for a first responder discount because they had no food prepared. They had the food and was set to close in 2 hours and still said no. That’s fine but at least give me a whole salad with what was left and they didn’t even do that now this has to last 12 hours. I will never go back there.:(

Ken Traveler and reviewer

I ordered my meal on the app for pick up. When I ordered the meal It said it would be ready in about 20 minutes. I was on my way to the location so that was fine. Once I got to the local, about 20 minutes later, the food was …