Address: 262 Mill St, Worcester, MA 01602, USA
Phone: +15087564411
Sunday: Closed
Monday: 8AM–6PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 8AM–4PM
Saturday: 8AM–1PM
Diane Clowes
My dog Walter just had oral surgery with Dr. Kawai. She was very attentive to his special needs during anesthesia & followed up with me afterwards to make sure he was doing well. This meant the world to me….it shows how much she cares! My other senior dog, who has had a lot of issues lately, sees Dr. Taddei, she has been so great with helping us manage her issues and making plans going forward. They are both wonderful and I’m so happy to have them in my corner when it comes to caring for my pets! Thank you so much to ALL of westside staff and doctors!
Dean Theodore
A very positive experience every time I go there. Staff is professional and friendly. Communication with Staff and Veterinarians has been great.
Omea
A good veterinary clinic 1) will misread a urine test as being "clean" if it comes back with protein and 2) diagnose a loving pet who is suddenly urinarily incontinent with said test results as senile, 3) further telling the pet's parent that "euthanasia is not an inappropriate discussion" - SAYS NO ONE. As our poor pup's symptoms advanced, we sought a 2nd opinion which correctly found a bladder infection so severe it appearead to the new vet as a snowglobe. Had West Side had paired the dogs sudden onset presentation with lab results correctly and available ultra sound equipment and staff to administer the testing, maybe they'd know better, but they expected us to wait for several weeks until their roving ultrasound partner arrived to do testing. It was also determined at the 2nd opinion that our baby was FAR from senile. Bringing these findings to West Side, I agreed to allow them to administer the meds for this condition on agreement of never allowing the vet who botched the dx and treatment to touch my pets again and that the first post-treatment urinalysis would be on the house, to which the leadership agreed. Three weeks later, they're looking to charge over $300 to my card for the test, stating it was a different type of urinalysis they were planning and that I understood it - more nonsense. I will also state that their quote for their roving ultrasound practice was significantly higher than what I paid at the 2nd opinion. This 30-year client (former competent owners sold West Side recently) will never return to allow the practice to further lie and mistreat our furbabies. If you love your pets and value a skilled and honest provider, think twice about seeking services at West Side
Bianca Mateo
I adopted my first cat and thing wasn’t going great at home, she wasn’t eating and seemed very stressed and scared. It was a huge concern for me and why I made the appointment besides normal shots. The nurse was very helpful to talk to and made me feel better about the situation and gave me some suggestions to help my cat feel better in her new home. The doctor was very and she also gave me some good advice. My cat has been doing great, just needed more time to settle in but I appreciate how informative and kind they were. I probably won’t be going anywhere else from now on
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Not sure about that. The staff there would be more than happy to help you with that question
Every doctor I've met there has been so wonderful. I would highly recommend trying them out to see if they work for you. As far as pricing goes, they have always given me a quote when I asked for it. I love this vet!
Call to confirm pricing.
I would say call and ask. They will be able to tell you everything. Don't worry they are not pushy, so they will take care of you!!!
If your dogs balance is off then he should be seen so that he can be treated properly
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