Verizon

Bill M

I had a complicated problem in accessing an account for a friend who has been hospitalized. I was fortunate to get Devon to help me, who was extraordinarily patient and proficient technically. I had been rebuffed in a Verizon store in another state and this was a completely different experience. Thank you Devon.

Karen Tyreman

The downfall of Verizon is that even though I had an appointment, I still had to wait quite a while to be seen. They need more employees.

Sherry Normile

What I hhad to go thru to take someone off my plan so they could get a new phone and a plan of there own 3hrs ridiculous 😡

Michael Kleban

Went there with phone,bill and 88 year old who wanted to cancel service. Checked in and was told to wait. An hour later was told the store can’t do it and given a phone number to call. After calling and waiting on hold for 30 minutes was …Hi Michael, sorry for the wait. We always want to be there for you to help out with any concerns and it sounds like we didn't deliver in this case. We are always improving and hope you'll give us another chance to win your trust back in the future.